EngageSmart LLC

EngageSmart, Inc. engages in the provision of customer engagement software and integrated payments capabilities. Its operating segments include Enterprise Solutions and SMB Solutions. The Enterprise Solutions segment engages in SaaS solutions that simplify customer-client engagement primarily through electronic billing and digital payments. The SMB Solutions segment engages in the provision of end-to-end practice management solutions geared toward the wellness industry. The company was founded on December 7, 2018 and is headquartered in Braintree, MA.

Earnings data Q3 2021

Earnings data Q4 2021

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EngageSmart achieves record revenue and EBITDA in Q4 2022

EngageSmart delivered record revenue and adjusted EBITDA performance in Q4 2022, driven by strong customer growth and successful pricing changes, positioning the company well for future growth.
With a focus on automation, market expansion, and margin progression, EngageSmart is poised to capitalize on the U.S. market opportunity and drive sustained revenue growth in 2023.
Addressing challenges such as churn due to pricing changes and optimizing costs for margin expansion will be key focus areas for EngageSmart in maintaining its growth trajectory.

EngageSmart (ESMT) achieves record Q1 results, eyes growth opportunities

EngageSmart's Q1 performance showcased record revenue and EBITDA results, driven by strong customer growth, pricing strategies, and retention efforts.
The company's focus on customer-centricity, product innovation, and market potential positions it well for continued success and growth in the mental health care sector.
Challenges include seasonal fluctuations affecting ARPU, valuation concerns for M&A activities, and potential impacts of pricing changes on churn.
Opportunities lie in expanding digital payments, strengthening partnerships, and leveraging mental health care initiatives for growth and improved access to care.

EngageSmart reports record Q2 earnings, eyes telemedicine and acquisitions

EngageSmart's Q2 performance showcased strong financial results, driven by revenue growth, margin expansion, and strategic acquisitions.
The company's focus on operational efficiency, customer-centric approach, and long-term value creation positions it well for sustained growth.
Despite challenges in a competitive market, EngageSmart's strategic initiatives, financial stability, and growth opportunities bode well for future success.

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EngageSmart, Inc. engages in the provision of customer engagement software and integrated payments capabilities. It operates through the Enterprise Solutions and SMB Solutions segments. The Enterprise Solutions segment is involved in SaaS solutions that simplify customer-client engagement primarily through electronic billing and digital payments. The SMB Solutions segment focuses on the provision of end-to-end practice management solutions geared toward the wellness industry. The company was founded on December 7, 2018 and is headquartered in Braintree, MA.

LOS ANGELES--(BUSINESS WIRE)--SimplePractice, an EngageSmart healthcare solution (NYSE: ESMT), announced today that it has earned a place on the 2022 Built In Best Midsize Companies to Work For in Los Angeles list. The annual awards program includes companies of all sizes, from startups to those in the enterprise, and honors both remote-first employers as well as companies in the eight largest tech markets across the U.S. “Our employees are the reason that SimplePractice is such a fantastic pla

SimplePractice Named to Built In's 2022 Best Places To Work Awards

MONROE, Mich. & BOSTON--(BUSINESS WIRE)--InvoiceCloud, an EngageSmart, Inc. (NYSE: ESMT) solution for online bill payment services, today announced that since partnering with the City of Monroe, Mich., to offer residents expanded options for paying bills online, electronic payment adoption has grown by 41%. With InvoiceCloud, residents have access to an Electronic Bill Presentment and Payment (EBPP) platform enabling the receipt and payment of bills online using a convenient web-based payment m

City of Monroe Partners With InvoiceCloud, Sees 41% Increase in Online Payments

SYRACUSE, N.Y. & BOSTON--(BUSINESS WIRE)--The City of Syracuse has partnered with InvoiceCloud, an EngageSmart (NYSE:ESMT) solution for online bill payment solutions, to launch an enhanced and more comprehensive online billing and payment system for Syracuse residents to make tax payments. The new tax online payment portal began taking payments on December 28. Previously, online tax payment options were limited to cash, check or credit card methods for Syracuse residents. By implementing Invoic

The City of Syracuse Partners with InvoiceCloud to Launch New Online Payment System for Tax Payments

BOSTON--(BUSINESS WIRE)--InvoiceCloud, an EngageSmart, Inc. (NYSE: ESMT) solution for online bill payment services, today announced that since partnering with Billings Public Works and VertexOne WaterSmart™ to offer residents expanded options for paying bills online, e-payments have increased by 262%. Since the implementation in April 2020, Billings has seen a steady increase in online payment adoption and a steady decrease in payment-related calls. Twenty-four percent of Billings' over 117,000

The City of Billings, MT Sees 262% Increase in E-Payments After Partnering with InvoiceCloud and VertexOne WaterSmart™

BRAINTREE, Mass.--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today announced that company executives will participate in the 24th Annual Needham Virtual Growth Conference. Chief Executive Officer Bob Bennett and Chief Financial Officer Cassandra Hudson will be interviewed in a fireside chat on Wednesday, January 12, 2022, at 10:45 am ET. Management will also conduct meetings at the co

EngageSmart to Present at 24th Annual Needham Virtual Growth Conference on January 12, 2022

BOSTON--(BUSINESS WIRE)--InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment solutions, has been declared a finalist this week in the international cloud computing awards program, The Cloud Awards. Now in its tenth year, The Cloud Awards seeks to identify, promote, and celebrate innovation in cloud computing. The awards program welcomes global entrants from organizations of any scale. Categories for the 2021-22 Cloud Awards include “Cloud Project of the Year,” “Most Innov

InvoiceCloud a Finalist in 2021-22 Cloud Awards

BOSTON--(BUSINESS WIRE)--EngageSmart (NYSE: ESMT), the leading provider of vertically focused software solutions for essential tasks and services, today announced the appointment of Alan Canzano as Executive Vice President, Corporate Development and Strategy, to the Company's enterprise leadership team. Prior to joining EngageSmart, Canzano spent seven years at Salesforce Inc., most recently as Senior Director of Product Management. While in that role, he drove the development and launch of Sal

EngageSmart Appoints Alan Canzano as Executive Vice President, Corporate Development and Strategy

LOS ANGELES, Dec. 7, 2021 /PRNewswire/ -- SimplePractice, an EngageSmart (NYSE: ESMT) solution and industry-leading platform simplifying the health and wellness experience, announced today that it has been named a top Massage Therapy software product by Capterra, a free online service that helps organizations find the right software. SimplePractice's platform has expanded from supporting behavioral health clinicians to other health and wellness practitioners including massage therapists, speech-language pathologists, occupational therapists, and dietitians and nutritionists.

SimplePractice Named in the Capterra Shortlist Report for Massage Therapy Software

CLEVELAND & BOSTON--(BUSINESS WIRE)--Centric Consulting and EngageSmart (NYSE: ESMT) announced their partnership today to bring dynamic IT solutions and services to organizations in utilities, insurance, and healthcare. EngageSmart solution InvoiceCloud, which provides online engagement and payment portals for utilities, government, and insurance organizations, pairs well with both Centric's utility and insurance practice groups. InvoiceCloud's electronic bill presentment and payment (EBPP) pla

Centric Consulting Partners with EngageSmart to Bring Online Payment and Engagement Solutions to Utilities, Insurance, and Healthcare Organizations

BOSTON--(BUSINESS WIRE)--EngageSmart (NYSE: ESMT), the leading provider of vertically-focused software solutions for essential tasks and services, today announced the appointment of Debbie Dunnam to its Board of Directors. “We are excited to expand our board and welcome Ms. Dunnam,” said Paul Stamas, Chairman of the Board of Directors at EngageSmart. “Her experience in leading sales and marketing operations, along with deep insights into successful execution within fast-paced, global, customer-

EngageSmart Welcomes Debbie Dunnam to Board of Directors

BRAINTREE, Mass.--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today announced that Company Chief Executive Officer Bob Bennett and Company Chief Financial Officer Cassandra Hudson will participate in the Raymond James 2021 Technology Investors Conference. Bob Bennett will be interviewed in a fireside chat on Monday, December 6, 2021 at 10:30 am ET. Management will conduct meetings at t

EngageSmart CEO Bob Bennett to Speak at Raymond James 2021 Technology Investors Conference on December 6, 2021

BRAINTREE, Mass.--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today announced that it was named a Top Workplace in Massachusetts in the employee-based survey project from The Boston Globe. “Being named a Top Workplace in Massachusetts is a true testament to the supportive, collaborative, and joyful culture our team has created,” said Kristen Kenny, Chief People Officer at EngageSmart.

EngageSmart Named a 2021 Top Workplace in Massachusetts by The Boston Globe

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BRAINTREE, Mass.--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today announced that it was named a Top Workplace for employee well-being, professional development, and remote work by Energage, a technology company that empowers workplace excellence and the organization behind the Top Workplaces awards. EngageSmart was named to the three lists described below. Employee Well-Being—The Emp

EngageSmart Named Top Workplace for Employee Well-Being, Professional Development and Remote Work

BRAINTREE, Mass.--(BUSINESS WIRE)--EngageSmart today announced it ranked No. 314 on the Deloitte Technology Fast 500™, a ranking of the 500 fastest-growing—from 2017 to 2020—technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America, now in its 27th year. EngageSmart revenue grew 393% during this 2017 to 2020 period. EngageSmart Chief Executive Officer, Bob Bennett, credits the dedication of EngageSmart employees to serving customers. EngageSmart's

EngageSmart Ranked Number 314 Fastest-Growing Company in North America on the 2021 Deloitte Technology Fast 500™

EngageSmart, Inc. (ESMT) CEO Robert Bennett on Q3 2021 Results - Earnings Call Transcript

BRAINTREE, Mass.--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today reported financial results for the third quarter ended September 30, 2021. “We delivered record results in the third quarter as we executed on our mission of simplifying customer and client engagement. We had rock-solid performance with 42% year-over-year total revenue growth,” said Bob Bennett, EngageSmart CEO. “We fo

EngageSmart Announces Third Quarter 2021 Results

BRAINTREE, Mass.--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today announced that Bob Bennett, Chief Executive Officer of EngageSmart and Cassandra Hudson, Chief Financial Officer of EngageSmart will participate in the following upcoming investor conference: Citi Annual FinTech Conference Fireside Chat: Monday, November 15, 2021 at 10:30am ET To view this event, please visit the Event

EngageSmart CEO Bob Bennett Speaking at Citi Annual FinTech Conference

BRAINTREE, Mass.--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically-tailored customer engagement software and integrated payments solutions, will report third quarter 2021 financial results after the close of the market on Wednesday, November 10, 2021. Management will host a conference call to discuss the results at 5:00 p.m. ET. The conference call will be webcast live on EngageSmart's investor relations website at https://investors.engagesmart.com/events-and-pr

EngageSmart to Announce Third Quarter 2021 Financial Results on November 10, 2021

Robert P. Bennett, Chief Executive Officer at Engagesmart (NYSE:ESMT), made a large insider sell on September 27, according to a new SEC filing. What Happened: A Form 4 filing from the U.S. Securities and Exchange Commission on Monday showed that Bennett sold 350,676 shares of Engagesmart at a price of $24.38.

Chief Executive Officer Of Engagesmart Sold $8.5M In Stock

EngageSmart has gone public in a very successful public offering. The company has seen solid growth by automating seemingly mundane everyday tasks.

EngageSmart: Smart To Engage?

For EngageSmart CEO Bob Bennett, it's all about “getting to nirvana,” which in his universe represents when a company has 100% automated billing as well as 100% auto-payment of bills. While that lofty target may be more aspirational than attainable in real life, Bennett said the actual tallies of his company's more than 70,000 customers […]

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