EngageSmart LLC

EngageSmart, Inc. engages in the provision of customer engagement software and integrated payments capabilities. Its operating segments include Enterprise Solutions and SMB Solutions. The Enterprise Solutions segment engages in SaaS solutions that simplify customer-client engagement primarily through electronic billing and digital payments. The SMB Solutions segment engages in the provision of end-to-end practice management solutions geared toward the wellness industry. The company was founded on December 7, 2018 and is headquartered in Braintree, MA.

Earnings data Q3 2021

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EngageSmart achieves record revenue and EBITDA in Q4 2022

EngageSmart delivered record revenue and adjusted EBITDA performance in Q4 2022, driven by strong customer growth and successful pricing changes, positioning the company well for future growth.
With a focus on automation, market expansion, and margin progression, EngageSmart is poised to capitalize on the U.S. market opportunity and drive sustained revenue growth in 2023.
Addressing challenges such as churn due to pricing changes and optimizing costs for margin expansion will be key focus areas for EngageSmart in maintaining its growth trajectory.

EngageSmart (ESMT) achieves record Q1 results, eyes growth opportunities

EngageSmart's Q1 performance showcased record revenue and EBITDA results, driven by strong customer growth, pricing strategies, and retention efforts.
The company's focus on customer-centricity, product innovation, and market potential positions it well for continued success and growth in the mental health care sector.
Challenges include seasonal fluctuations affecting ARPU, valuation concerns for M&A activities, and potential impacts of pricing changes on churn.
Opportunities lie in expanding digital payments, strengthening partnerships, and leveraging mental health care initiatives for growth and improved access to care.

EngageSmart reports record Q2 earnings, eyes telemedicine and acquisitions

EngageSmart's Q2 performance showcased strong financial results, driven by revenue growth, margin expansion, and strategic acquisitions.
The company's focus on operational efficiency, customer-centric approach, and long-term value creation positions it well for sustained growth.
Despite challenges in a competitive market, EngageSmart's strategic initiatives, financial stability, and growth opportunities bode well for future success.

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EngageSmart, Inc. engages in the provision of customer engagement software and integrated payments capabilities. It operates through the Enterprise Solutions and SMB Solutions segments. The Enterprise Solutions segment is involved in SaaS solutions that simplify customer-client engagement primarily through electronic billing and digital payments. The SMB Solutions segment focuses on the provision of end-to-end practice management solutions geared toward the wellness industry. The company was founded on December 7, 2018 and is headquartered in Braintree, MA.

SYCAMORE, Ill. & BOSTON--( BUSINESS WIRE )--DEVNET, a leading tax core software provider, and InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, are now offering an integrated solution for digital tax payments. According to an InvoiceCloud survey conducted in October of 2022, 50% of bill payers surveyed indicated that since the start of the COVID-19 pandemic they are now more likely to make a digital payment than they were pre-pandemic. In order to keep up with evolving taxpayer preferences and expectations, treasurers and tax collection offices must provide more modern, easy-to-use digital payments and billing experiences.

DEVNET and InvoiceCloud Offer New Integrated Solution to Transform the Digital Payment Experience for Tax Organizations and Their Constituents

BOSTON--( BUSINESS WIRE )--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, will report fourth quarter and full year 2022 financial results before the market opens on Thursday, February 9, 2023. Management will host a conference call to discuss the results at 8:30 a.m. ET.

EngageSmart to Announce Fourth Quarter and Full Year 2022 Financial Results on February 9, 2023

BOSTON--( BUSINESS WIRE )--InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, congratulates its customer SEMCO for its high ranking on J.D. Power's 2022 Gas Utility Residential Customer Satisfaction Study. SEMCO ranked third overall in the Midwest Region: Midsize Segment.

InvoiceCloud Celebrates SEMCO's High Ranking on the 2022 J.D. Power Gas Utility Residential Customer Satisfaction Study

PORT ST. LUCIE, Fla. & BOSTON--( BUSINESS WIRE )--Please replace the release with the following corrected version due to multiple revisions.

CORRECTING and REPLACING Port St. Lucie and InvoiceCloud Launch New Online Payment System to Offer Customers Increased Self-Service Options

PORT ST. LUCIE, Fla. & BOSTON--( BUSINESS WIRE )--The City of Port St. Lucie has implemented InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, to launch a new digital payment, customer engagement, and billing system for utility customers. The new payment portal went live on December 13.

Port St. Lucie and InvoiceCloud Launch New Online Payment System to Offer Customers Increased Self-Service Options

BOSTON--( BUSINESS WIRE )--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today announced that company executives will participate in the 25th Annual Needham Growth Conference, taking place in New York City, New York. Chief Executive Officer Bob Bennett and Chief Financial Officer Cassandra Hudson will participate in a fireside chat on Tuesday, January 10, 2023, at 12:45 p.m. ET. Management will conduct meetings with investors at the conference that day.

EngageSmart to Present at 25th Annual Needham Growth Conference on January 10, 2023

RENO, Nev. & BOSTON--( BUSINESS WIRE )--Truckee Meadows Water Authority (TMWA), a not-for-profit, community-owned water utility, announced the results of implementing InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services. TMWA achieved $175,000 in annual operational efficiencies by driving e-adoption, enabling the utility to offset rising costs and stabilize rates for customers.

Truckee Meadows Water Authority Stabilizes Rates for Customers by Driving Operational Efficiencies with InvoiceCloud

Evolving consumer preference necessitates adoption of digital tools. EngageSmart, Inc. solutions are cloud native and vertical-focused solutions.

EngageSmart: Be Smart, Ride On This Wave Of Digitization

BOSTON--( BUSINESS WIRE )--InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, released its State of Online Payments report today, showcasing what we believe are vital insights into customer payment preferences, payment trends, and general behaviors around digital payments. We see this annual report as an important resource for enterprise businesses across sectors including financial services, utilities, and local governments that, just like consumer companies, are more dependent than ever on providing satisfactory payment experiences to meet revenue goals in increasingly uncertain times for collection departments.

InvoiceCloud's State of Online Payments Report: Digital Bill Payment Increases Across All Channels; Mobile Payments is Preferred Payment Channel

EngageSmart (ESMT) appears to have found support after losing some value lately, as indicated by the formation of a hammer chart. In addition to this technical chart pattern, strong agreement among Wall Street analysts in revising earnings estimates higher enhances the stock's potential for a turnaround in the near term.

Here's Why EngageSmart (ESMT) Could be Great Choice for a Bottom Fisher

BOSTON--( BUSINESS WIRE )--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, has ranked number 435 on the Deloitte Technology Fast 500™, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America, now in its 28th year. EngageSmart grew 287% from 2018 to 2021.

EngageSmart Named One of the Fastest-Growing Companies in North America on the 2022 Deloitte Technology Fast 500™

The consensus price target hints at a 55.8% upside potential for EngageSmart (ESMT). While empirical research shows that this sought-after metric is hardly effective, an upward trend in earnings estimate revisions could mean that the stock will witness an upside in the near term.

Can EngageSmart (ESMT) Climb 56% to Reach the Level Wall Street Analysts Expect?

Soquel Creek Water District Sees 47% Increase in Electronic Payment Adoption with InvoiceCloud's Innovative Payment Solution

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today announced that company executives will participate in Citi's 2022 FinTech Conference, taking place in New York City, New York.

EngageSmart to Present at Citi's 2022 FinTech Conference on November 15, 2022

EngageSmart, Inc. (NYSE:ESMT ) Q3 2022 Results Conference Call November 3, 2022 8:30 AM ET Company Participants Josh Schmidt - IR Bob Bennett - CEO Cassandra Hudson - CFO Conference Call Participants Bob Napoli - William Blair Bhavin Shah - Deutsche Bank John Davis - Raymond James Michael Rackers - Needham Josh Beck - KeyBanc Raquel Betesh - JPMorgan Tyler DuPont - Bank of America Operator Good morning. Thank you for attending today's EngageSmart Third Quarter 2022 Earnings Call.

EngageSmart, Inc. (ESMT) Q3 2022 Earnings Call Transcript

EngageSmart (ESMT) delivered earnings and revenue surprises of 0% and 5.75%, respectively, for the quarter ended September 2022. Do the numbers hold clues to what lies ahead for the stock?

EngageSmart (ESMT) Q3 Earnings Match Estimates

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today reported financial results for the third quarter ended September 30, 2022.

EngageSmart Announces Third Quarter 2022 Results

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, will report third quarter 2022 financial results before the market opens on Thursday, November 3, 2022.

EngageSmart to Announce Third Quarter 2022 Financial Results on November 3, 2022

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, has been named a Top Workplace 2022 for Employee Well-Being.

EngageSmart Named Top Workplace for Employee Well-Being

CINCINNATI & MADRID--(BUSINESS WIRE)--DonorDrive, an EngageSmart (NYSE: ESMT) solution and creator of an advanced enterprise digital fundraising platform, and Dixper, a monetization and interaction platform for content creators and their fans, today announced the availability of an integration between the two platforms to drive higher engagement and charitable donations for content creators fundraising for nonprofits through livestreaming. Enterprise nonprofits choose DonorDrive as their main p

DonorDrive and Dixper Announce Integration to Drive Higher Livestream Engagement and Fundraising for Nonprofits Through Interactive Incentives

MECHANICSBURG, Pa.--(BUSINESS WIRE)--HealthPay24, an EngageSmart (NYSE: ESMT) solution and complete patient payment platform, will showcase new features and benefits of its cloud-based solution at the Becker's Health IT and Revenue Cycle Conference Oct. 4-7 in Chicago. More than 60 HealthPay24 providers and their patients have benefited from enhancements to their patient payment solution to date. In February 2022, Deaconess Health System migrated to HealthPay24's cloud-based platform and has si

HealthPay24 Spotlights Patient Payment Solution at Becker's Health IT and Revenue Cycle Conference

FORT THOMAS, Ky. & BOSTON--(BUSINESS WIRE)--FREY Municipal Software (FMS) and InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, will offer municipalities a payment platform that enhances experiences across the customer journey to drive increased electronic adoption and lower operational costs. FMS has been serving the needs of municipal governments in 27 states for over 40 years. FMS's CUBIC Utility Billing solution offers a powerful billing and Customer Infor

FREY Municipal Software and InvoiceCloud Offer Municipalities Expanded Payment Options to Improve Customer Experience

HARTFORD, Conn. & BOSTON--(BUSINESS WIRE)--InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, announced a new relationship with insurance software supplier Intellagents, a FatBrain AI company (OTC: LZGI), to provide insurance carriers and their policyholders with a premier billing and payments experience. InvoiceCloud and Intellagents will be sharing more about their joint offering at the ITC Conference September 20-22 in Las Vegas at Booth 2415 and 3176, respe

InvoiceCloud and Intellagents to Provide Premier Payments Experience to Insurance Ecosystems

LOS ANGELES--(BUSINESS WIRE)--SimplePractice, an EngageSmart (NYSE: ESMT) solution and industry-leading platform simplifying the health and wellness experience for more than 140,000 solo and small-group providers, today announced the launch of SimplePractice Enterprise™ to serve Employee Assistance Programs (EAPs) and Managed Care Organizations (MCOs) today. Early SimplePractice Enterprise clients include small, medium, and large EAPs whose combined enrolled members total more than 130 million

SimplePractice Enterprise Launches API to Expand Access to Covered Behavioral Health Care

WYLIE, Texas & BOSTON--(BUSINESS WIRE)--The City of Wylie, Texas has seen a 123% increase in electronic payment adoption within the first 11 months of implementing InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services. In order to keep up with a population that has grown 230% since 2000, the City of Wylie needed a flexible payment solution that streamlined processes for both customers and employees. The city began using InvoiceCloud in August 2021 to offer more tha

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