EngageSmart LLC

EngageSmart, Inc. engages in the provision of customer engagement software and integrated payments capabilities. Its operating segments include Enterprise Solutions and SMB Solutions. The Enterprise Solutions segment engages in SaaS solutions that simplify customer-client engagement primarily through electronic billing and digital payments. The SMB Solutions segment engages in the provision of end-to-end practice management solutions geared toward the wellness industry. The company was founded on December 7, 2018 and is headquartered in Braintree, MA.

Earnings data Q3 2021

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EngageSmart achieves record revenue and EBITDA in Q4 2022

EngageSmart delivered record revenue and adjusted EBITDA performance in Q4 2022, driven by strong customer growth and successful pricing changes, positioning the company well for future growth.
With a focus on automation, market expansion, and margin progression, EngageSmart is poised to capitalize on the U.S. market opportunity and drive sustained revenue growth in 2023.
Addressing challenges such as churn due to pricing changes and optimizing costs for margin expansion will be key focus areas for EngageSmart in maintaining its growth trajectory.

EngageSmart (ESMT) achieves record Q1 results, eyes growth opportunities

EngageSmart's Q1 performance showcased record revenue and EBITDA results, driven by strong customer growth, pricing strategies, and retention efforts.
The company's focus on customer-centricity, product innovation, and market potential positions it well for continued success and growth in the mental health care sector.
Challenges include seasonal fluctuations affecting ARPU, valuation concerns for M&A activities, and potential impacts of pricing changes on churn.
Opportunities lie in expanding digital payments, strengthening partnerships, and leveraging mental health care initiatives for growth and improved access to care.

EngageSmart reports record Q2 earnings, eyes telemedicine and acquisitions

EngageSmart's Q2 performance showcased strong financial results, driven by revenue growth, margin expansion, and strategic acquisitions.
The company's focus on operational efficiency, customer-centric approach, and long-term value creation positions it well for sustained growth.
Despite challenges in a competitive market, EngageSmart's strategic initiatives, financial stability, and growth opportunities bode well for future success.

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EngageSmart, Inc. engages in the provision of customer engagement software and integrated payments capabilities. It operates through the Enterprise Solutions and SMB Solutions segments. The Enterprise Solutions segment is involved in SaaS solutions that simplify customer-client engagement primarily through electronic billing and digital payments. The SMB Solutions segment focuses on the provision of end-to-end practice management solutions geared toward the wellness industry. The company was founded on December 7, 2018 and is headquartered in Braintree, MA.

CLEARWATER, Fla. & BOSTON--(BUSINESS WIRE)--The city of Clearwater has chosen InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, to launch an enhanced online billing and payment system for Clearwater customers. The new online payment portal launched May 31. With InvoiceCloud, the city of Clearwater offers customers a more intuitive, convenient, and comprehensive way to pay and manage their utility bills online. The city's more than 118,000 residents now have th

The City of Clearwater Launches New Online Payment System with InvoiceCloud

BOSTON--(BUSINESS WIRE)--James City County has seen a 1,060% increase in electronic payments after choosing InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services. James City County and InvoiceCloud first started working together in April 2019, and e-adoption continues to grow. James City County switched its payments platform to InvoiceCloud in order to offer customers the latest options in digital payments and increase business efficiencies. In addition to increase

James City County Sees 11x Increase in Electronic Payments with InvoiceCloud's Innovative Payments Solutions

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today announced that company executives will participate in the William Blair 42nd Annual Growth Stock Conference, taking place in Chicago, Illinois. Chief Executive Officer Bob Bennett will be presenting on Thursday, June 9, 2022, at 10:40 am CT / 11:40 am ET. Management will conduct meetings with investors at the conference on June

EngageSmart to Present at the William Blair 42nd Annual Growth Stock Conference on June 9, 2022

CINCINNATI--(BUSINESS WIRE)--DonorDrive, an EngageSmart (NYSE: ESMT) solution and digital fundraising platform for enterprise nonprofits, announced that the Crohn's and Colitis Foundation, a nonprofit organization dedicated to finding cures for Crohn's disease and ulcerative colitis, has selected DonorDrive to elevate its donation and fundraising platform. This collaboration comes after a year of record customer growth for DonorDrive. “We've been on a journey to take our fundraising initiatives

DonorDrive Signs Alliance With the Crohn's and Colitis Foundation Along With Several Significant New Clients in Q4 2021 and Q1 2022

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today announced that company executives will participate in the 50th Annual J.P. Morgan Global Technology, Media and Communications Conference. Chief Executive Officer Bob Bennett will be interviewed in a fireside chat on Wednesday, May 25, 2022, at 3:10 pm ET. Management will conduct meetings at the conference with investors on May 2

EngageSmart to Present at the 50th Annual J.P. Morgan Global Technology, Media and Communications Conference on May 25, 2022

The consensus price target hints at an 82.6% upside potential for EngageSmart (ESMT). While empirical research shows that this sought-after metric is hardly effective, an upward trend in earnings estimate revisions could mean that the stock will witness an upside in the near term.

Wall Street Analysts Think EngageSmart (ESMT) Could Surge 83%: Read This Before Placing a Bet

EngageSmart, Inc. (NYSE:ESMT ) Q1 2022 Earnings Conference Call May 5, 2022 8:30 AM ET Company Participants Josh Schmidt - Investor Relations Robert Bennett - Chief Executive Officer Cassandra Hudson - Chief Financial Officer Conference Call Participants William Nance - Goldman Sachs Group Terrell Tillman - Truist Securities, Inc. Cristopher Kennedy - William Blair & Company, LLC John Davis - Raymond James & Associates, Inc. Scott Berg - Needham & Company, LLC Ashwin Shirvaikar - Citigroup Inc. Madison Schrage - KeyBanc Capital Markets Inc. Operator Good morning. Thank you for attending today's EngageSmart First Quarter 2022 Earnings Call.

EngageSmart, Inc. (ESMT) CEO Robert Bennett on Q1 2022 Results - Earnings Call Transcript

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today reported financial results for the first quarter ended March 31, 2022. “EngageSmart had an exceptionally strong start to fiscal year 2022, delivering yet another quarter of record revenue with 42% year-over-year total revenue growth,” said Bob Bennett, EngageSmart CEO. “We continued to see excellent traction in our vertically ta

EngageSmart Announces First Quarter 2022 Results

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, has been named a Top Workplace for Leadership, Innovation, Work-Life Flexibility, Compensation & Benefits, and Purpose & Values. The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology provider Energage, LLC. The anonymous survey uniquely measures 15 cu

EngageSmart Named Top Workplace for Leadership, Innovation, Work-Life Flexibility, Compensation & Benefits, and Purpose & Values

MACON, Ga. & BOSTON--(BUSINESS WIRE)--Georgia Farm Bureau Insurance has selected InvoiceCloud, an EngageSmart (NYSE: ESMT), utilizing InvoiceCloud's solution for online bill payment services, to launch an enhanced online billing and payment system for members of Georgia Farm Bureau. The new online payment portal launched on April 2. With InvoiceCloud, Georgia Farm Bureau Insurance continues to offer online payment and digital account management, but with far more options and a better user exper

Georgia Farm Bureau Insurance and InvoiceCloud to Launch New Online Payment System

BOSTON--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, will report first quarter 2022 financial results before the market opens on Thursday, May 5, 2022. Management will host a conference call to discuss the results at 8:30 a.m. ET. The conference call will be webcast live on EngageSmart's investor relations website at https://investors.engagesmart.com/events-and-presentations/events./. A

EngageSmart to Announce First Quarter 2022 Financial Results on May 5, 2022

OKLAHOMA CITY & BOSTON--(BUSINESS WIRE)--AFR Insurance has partnered with InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, to launch an enhanced online billing and payment system for AFR Insurance customers. The new online payment portal launched on February 22. AFR customers who wish to register for online bill payment and other convenient payment options and scheduling features can visit the new payment portal here. AFR Insurance implemented InvoiceCloud to

AFR Insurance Partners with InvoiceCloud to Launch New Online Payment System

BRAINTREE, Mass.--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today announced that company executives will participate in the Bank of America Securities 2022 Virtual Electronic Payments Symposium. Chief Executive Officer Bob Bennett and Chief Financial Officer Cassandra Hudson will be interviewed in a fireside chat on Monday, March 21, 2022, at 10:00 am ET. Management will conduct meet

EngageSmart to Present at the Bank of America Securities 2022 Virtual Electronic Payments Symposium on March 21, 2022

CINCINNATI--(BUSINESS WIRE)--DonorDrive, an EngageSmart (NYSE: ESMT) solution and digital fundraising platform for enterprise nonprofits, announced the launch of a new version of their fundraiser-focused app for iOS and Android. The DonorDrive Charity Fundraising app, which was created to transform the way people fundraise, has demonstrated significant success for enterprise nonprofits since its launch in July 2021. Nonprofits using the DonorDrive Charity Fundraising app have seen a 195% increa

DonorDrive Launches New Version of Charity Fundraising App

NASHVILLE, Tenn. & BOSTON--(BUSINESS WIRE)--Nashville Metro Water Services has partnered with InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online bill payment services, to launch an enhanced online billing and payment system for Nashville Metro Water Services customers. The new online payment portal launched on February 23. Metro Water Services chose InvoiceCloud so that customers can pay their water bills as intuitively and seamlessly as making payments when shopping online. The new

Metro Water Services Partners with InvoiceCloud to Launch New Online Payment System

BRAINTREE, Mass.--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, announced the appointment of Scott Semel as Senior Vice President, General Counsel. Semel has held several chief legal officer roles at public companies, including Carbonite, Intralinks, Inc., and Novell, Inc. Semel led the global legal, security, and compliance functions company-wide in his role as Executive Vice President

EngageSmart Appoints Scott Semel as Senior Vice President, General Counsel

DENTON, Texas & BOSTON--(BUSINESS WIRE)--The City of Denton, TX, has partnered with InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online billing and payments, to launch an enhanced digital payment portal for 140,000 Denton residents and utility customers. The new payment portal, powered by InvoiceCloud and integrated with Harris NorthStar, launched on February 17. By implementing InvoiceCloud, Denton now offers customers the option to pay utility bills via phone, text, GooglePay, Apple

The City of Denton Partners with InvoiceCloud to Launch New Online Payment System for Utility Customers

LOS ANGELES--(BUSINESS WIRE)--SimplePractice, an EngageSmart (NYSE: ESMT) solution and industry-leading platform simplifying the health and wellness experience, announced that it has partnered with Smartlink Health Solutions, a pioneer in bidirectional health data exchange via the user interface (UI), to enable private practitioner participation in NC HealthConnex. NC HealthConnex is North Carolina's state-designated secure health information exchange (HIE) platform that shares data for over 9

SimplePractice Partners with Smartlink Health Solutions to Enable Whole Patient Care in North Carolina

EngageSmart, Inc. (ESMT) CEO Robert Bennett on Q4 2021 Results - Earnings Call Transcript

BRAINTREE, Mass.--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today reported financial results for the fourth quarter and full year ended December 31, 2021. “EngageSmart delivered outstanding results in 2021, with total annual revenue increasing 48% year-over-year,” stated Bob Bennett, EngageSmart CEO. “Momentum across our SMB and Enterprise segments drove another quarter of record rev

EngageSmart Reports Fourth Quarter and Full Year 2021 Results

HAGERSTOWN, Md. & BOSTON--(BUSINESS WIRE)--The City of Hagerstown, MD, has partnered with InvoiceCloud, an EngageSmart (NYSE: ESMT) solution for online billing and payments, to launch an enhanced digital payment portal for over 40,000 Hagerstown residents. The new payment portal, powered by InvoiceCloud, launched on January 31. Before implementing InvoiceCloud, Hagerstown customers were limited to paying bills with credit card, cash, or checks. InvoiceCloud gives customers the option to pay bil

The City of Hagerstown Partners with InvoiceCloud to Launch New Online Payment System

BRAINTREE, Mass.--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, has appointed Kevin O'Brien as President, Enterprise Solutions. As a member of the EngageSmart Executive team, O'Brien will be responsible for unlocking the potential of the Enterprise solutions and helping to meet the company's growth goals. Prior to joining EngageSmart, O'Brien spent over five years at PTC, most recently a

EngageSmart Appoints Kevin O'Brien as President, Enterprise Solutions

BRAINTREE, Mass.--(BUSINESS WIRE)--EngageSmart, (NYSE: ESMT), the leading provider of vertically focused software solutions for essential tasks and services, has been awarded the Top Workplaces USA 2022 honor by Energage's Top Workplaces. Notably, this recognition comes just a few months after EngageSmart was named to the Top Workplaces lists for Remote Work, Employee Well-being, and Professional Development, in addition to inclusion in the Boston Globe's Top Workplaces list. All of the above a

Top Workplaces Names EngageSmart a Winner of the Top Workplace USA 2022 Award

BRAINTREE, Mass.--(BUSINESS WIRE)--EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, will report fourth quarter and full year 2021 financial results after the close of the market on Tuesday, February 15, 2022. Management will host a conference call to discuss the results at 5:00 p.m. ET. The conference call will be webcast live on EngageSmart's investor relations website at https://investors.engagesmart.com/

EngageSmart to Announce Fourth Quarter and Full Year 2021 Financial Results on February 15, 2022

BOSTON--(BUSINESS WIRE)--EngageSmart (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today announced the appointment of Diego Rodriguez to the Board of Directors. “Mr. Rodriguez has first-hand experience driving innovation for both enterprise and SMB clients and helping companies to deepen their relationship with existing customers while also pursuing new markets,” says Paul Stamas, Chairman of the Board of Directors at Eng

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