Sprinklr

Sprinklr, Inc. engages in the provision of enterprise cloud software products. It enables organizations to do marketing, advertising, research, care, sales, and engagement across modern channels including social, messaging, chat, and text through its unified customer experience management software platform. The company was founded by Ragy Thomas on September 24, 2009 and is headquartered in New York, NY.

Earnings data Q2 2022

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Earnings data Q2 2024

Earnings data Q3 2024

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Earnings data Q3 2025

Earnings data Q4 2025

Sprinklr reports robust Q1 growth and strategic focus on CXM

Sprinklr's Q1 performance reflects strong revenue growth and operational discipline, underpinned by a focus on innovation and strategic partnerships. While the uncertain macro environment and transition to higher-margin services present challenges, the company's commitment to achieving GAAP net income profitability and its focus on self-service offerings and omnichannel capabilities position it for long-term success.

Sprinklr reports robust Q2 earnings, eyes opportunities in contact center

Sprinklr's Q2 performance reflects strong revenue growth and notable achievements in category creation, AI integration, and customer expansion. While the company faces challenges in evaluating the impact of its self-service strategy and maintaining sales momentum, it sees opportunities in the contact center space and the positive impact of the AI wave on customer deals.

CXM reports strong Q3 performance and anticipates growth opportunities

CXM's Q3 showcased robust revenue growth and a positive outlook for subscription and total revenue for FY '24 and '25. While facing challenges with customer pressure and market softness, the company is focused on driving efficiencies and seizing opportunities for growth.

Sprinklr (CXM) achieves record revenue growth and operational efficiency

Sprinklr's strong financial performance, focus on operational efficiency, and strategic initiatives position it well for future growth. The company's emphasis on customer success, AI integration, and market consolidation trends align with industry shifts. Leveraging partnerships and innovative product offerings can drive sustained success in the competitive CXM landscape.

Sprinklr (CXM) reports strong Q1 results and positions for AI-driven growth

Sprinklr (CXM) delivered strong Q1 2024 results, showcasing robust financial performance, innovative product enhancements, and strategic growth initiatives. The company's focus on customer experience management, AI capabilities, and partnership ecosystem expansion positions it well for future success and market leadership.
While facing challenges in a competitive landscape and evolving market dynamics, Sprinklr's strengths in client relationships, innovation, and strategic partnerships provide a solid foundation for navigating challenges and seizing growth opportunities.
With a clear focus on profitability, customer-centric solutions, and market differentiation, Sprinklr is well-positioned to capitalize on opportunities in the AI-driven CXM space, drive sustainable growth, and deliver long-term value to stakeholders.
By leveraging its strengths, addressing challenges proactively, and seizing growth opportunities, Sprinklr can continue to strengthen its market position, drive innovation, and achieve sustainable growth in the dynamic customer experience management landscape.

Sprinklr reports robust Q2 earnings, eyes AI integration opportunities

Sprinklr's Q2 performance reflects solid revenue growth, profitability, and a healthy balance sheet. While facing challenges in assessing the impact of self-service and navigating uncertainties in the macro environment, the company is well-positioned to leverage opportunities in AI integration and partnership expansions.

Sprinklr (CXM) exceeds Q3 guidance, eyes growth in contact center

Sprinklr (CXM) delivered strong financial results in Q3, focusing on operational efficiency and AI-driven customer success. While facing challenges in renewals and macro pressures, the company is adapting its strategy for future growth and profitability, particularly in the contact center market segment.

Sprinklr reports robust Q4 earnings, eyes AI opportunities for growth

Sprinklr delivered a strong financial performance in Q4 2024, marked by revenue growth, record profitability, and strategic customer wins. While facing challenges in retention rates and cost pressures, the company is focused on seizing opportunities in AI offerings, go-to-market strategy enhancements, and internal productivity gains. With a clear emphasis on leadership alignment and product stickiness, Sprinklr aims to navigate evolving market dynamics.

Sprinklr reports Q1 revenue growth but lowers FY '25 outlook

Sprinklr reports solid Q1 performance with revenue growth and operational income. Despite challenges in net bookings and customer churn, the company maintains a focus on innovation and partnerships for future growth. Leadership changes and operational improvements aim to address current challenges and position Sprinklr for long-term success.

Sprinklr reports solid Q2 growth and strategic initiatives for future

Sprinklr's Q2 performance showed revenue growth and operational resilience despite challenges. The company's strategic focus on improving execution and expanding its customer base positions it well for future growth amidst evolving market dynamics.

Sprinklr reports 8% revenue growth in Q3, eyes Rule of 40 status

Sprinklr delivered solid Q3 financial performance with revenue growth and a focus on operational efficiency. The company faces challenges in churn rates and pricing strategies but sees opportunities in enterprise coverage and skill investments. By balancing product enhancements and go-to-market strategies, Sprinklr aims for sustainable growth and profitability.

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The mean of analysts' price targets for Sprinkler (CXM) points to a 59.2% upside in the stock. While this highly sought-after metric has not proven reasonably effective, strong agreement among analysts in raising earnings estimates does indicate an upside in the stock.

Wall Street Analysts Predict a 59% Upside in Sprinkler (CXM): Here's What You Should Know

The volume of the Sprinklr (CXM) stock saw an uptick in the most recent trading session. This is why.

Sprinklr (CXM) Stock: What Is Going On With It

Sprinklr, Inc. (NYSE:CXM ) Q3 2023 Earnings Conference Call December 6, 2022 5:00 PM ET Company Participants Eric Scro - SVP, Finance Ragy Thomas - Founder, Chairman and CEO Manish Sarin - CFO Conference Call Participants Frank Surace - Barclays Pinjalim Bora - JPMorgan Michael Vidovic - KeyBanc Max Osnowitz - Stifel Elizabeth Porter - Morgan Stanley Arjun Bhatia - William Blair Patrick Walravens - JMP Securities Tyler Radke - Citi Michael Turrin - Wells Fargo Securities Matt VanVliet - BTIG Operator Ladies and gentlemen, thank you for standing by and welcome to Sprinklr's Third Quarter Fiscal 2023 Earnings Conference Call. At this time, all participants are in a listen-only mode.

Sprinklr, Inc. (CXM) Q3 2023 Earnings Call Transcript

Sprinkler (CXM) delivered earnings and revenue surprises of 300% and 0.79%, respectively, for the quarter ended October 2022. Do the numbers hold clues to what lies ahead for the stock?

Sprinkler (CXM) Beats Q3 Earnings and Revenue Estimates

NEW YORK--( BUSINESS WIRE )--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its third quarter ended October 31, 2022.

Sprinklr Announces Third Quarter Fiscal 2023 Results

NEW YORK--( BUSINESS WIRE )--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Manish Sarin, Sprinklr's Chief Financial Officer, will be participating in a fireside chat at the following investor event:

Sprinklr to Present at Barclays Conference on December 7

NEW YORK--( BUSINESS WIRE )--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Aramex – the Dubai-based leading provider of comprehensive logistics and transportation solutions – is using Sprinklr Modern Care to improve the efficiency and scale of its digital customer service.

Aramex Selects Sprinklr AI Chatbots for Transformative Global Customer Service

NEW YORK--( BUSINESS WIRE )--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced its expanded presence in the Middle East with a data hosting solution in the UAE, giving customers the option to host their data in the UAE through Sprinklr's hosting services provider rather than on a data center in the U.S. or Europe.

Sprinklr Announces Local Data Hosting Solution in the United Arab Emirates

NEW YORK--(BUSINESS WIRE)---- $CXM #CXM--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has achieved Federal Risk and Authorization Management Program (FedRAMP) authorization for Sprinklr's Unified-CXM Platform at the Low Impact (LI-SaaS) level.

Sprinklr Positioned for Public Sector Growth with FedRAMP Authorized CXM Platform

NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr Partners with Abu Dhabi Digital Authority to Adopt and Scale Unified-CXM Programs

Sprinklr Partners with Abu Dhabi Digital Authority to Adopt and Scale Unified-CXM Programs

NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Dubai Property Developer Nakheel Unifies its Digital Customer Experience with Sprinklr

Dubai Property Developer Nakheel Unifies its Digital Customer Experience with Sprinklr

NEW YORK--(BUSINESS WIRE)---- $CXM #CXM--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, announced today that the company will expand operations in Singapore. Supported by the Singapore Economic Development Board (EDB), Sprinklr plans to more than quadruple the size of the company's Research and Development (R&D) Center to up to roughly 100 skilled professionals over the next 36 months. By expanding its Singapore R&D center, Sprinklr wil

Sprinklr Expands Research and Development Center in Singapore

Sprinklr, Inc. (NYSE:CXM ) Q2 2023 Earnings Conference Call September 8, 2022 5:00 PM ET Company Participants Eric Scro - Senior Vice President of Finance Ragy Thomas - Founder, Chairman & Chief Executive Officer Manish Sarin - Chief Financial Officer Conference Call Participants Tyler Radke - Citi Michael Berg - Wells Fargo Raimo Lenschow - Barclays Arjun Bhatia - William Blair Michael Turits - KeyBanc Elizabeth Porter - Morgan Stanley Pinjalim Bora - JPMorgan Parker Lane - Stifel Operator Ladies and gentlemen, thank you for standing by and welcome to Sprinklr Second Quarter Fiscal 2023 Earnings Conference Call. [Operator Instructions] Please be advised that today's conference is being recorded.

Sprinklr, Inc. (CXM) Q2 2023 Earnings Call Transcript

Sprinkler (CXM) delivered earnings and revenue surprises of 50% and 2.29%, respectively, for the quarter ended July 2022. Do the numbers hold clues to what lies ahead for the stock?

Sprinkler (CXM) Reports Q2 Loss, Tops Revenue Estimates

NEW YORK--(BUSINESS WIRE)---- $CXM #CXM--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its second quarter ended July 31, 2022. “We are very pleased with Sprinklr's performance in the second quarter, as we beat expectations across all key metrics. In today's fast changing world, brands are looking for ways to stay close to their customers and we couldn't be more pleased that our platform is helping them deli

Sprinklr Announces Second Quarter Fiscal 2023 Results

NEW YORK--(BUSINESS WIRE)---- $CXM #CXM--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Ragy Thomas, Sprinklr's Founder, Chairman and Chief Executive Officer, and Manish Sarin, Chief Financial Officer will be participating in the following investor event: Citi 2022 Global Technology Conference Presenters: Ragy Thomas, Founder, Chairman & Chief Executive Officer; Manish Sarin, Chief Financial Officer Date and Time: Frida

Sprinklr to Present at the Citi 2022 Global Technology Conference

NEW YORK--(BUSINESS WIRE)---- $CXM #CXM--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, announced today that it has achieved the ISO/IEC 27001:2013 certification for its information security management system. Created by the International Organization for Standardization (ISO), ISO/IEC 27001:2013 is a globally recognized information security standard. Sprinklr has implemented an Information Security Management System (ISMS) and achieved conform

Sprinklr Receives ISO 27001 Certification for Security Management

The mean of analysts' price targets for Sprinkler (CXM) points to a 44.1% upside in the stock. While this highly sought-after metric has not proven reasonably effective, strong agreement among analysts in raising earnings estimates does indicate an upside in the stock.

Does Sprinkler (CXM) Have the Potential to Rally 44% as Wall Street Analysts Expect?

Sprinkler (CXM) might move higher on growing optimism about its earnings prospects, which is reflected by its upgrade to a Zacks Rank #2 (Buy).

Sprinkler (CXM) Upgraded to Buy: What Does It Mean for the Stock?

NEW YORK--(BUSINESS WIRE)---- $CXM #CXM--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced a new report: 5 Models of Influence: Inspiration from Forbes' 2022 World's Most Influential CMOs. A companion report to the Forbes' 2022 ranking of The World's Most Influential CMOs, the report provides best practices for marketers looking to strengthen their personal and brand leadership. “Marketing influence has and will continue evolving,

Sprinklr Report: 5 Models of Influence: Inspiration from Forbes' 2022 World's Most Influential CMOs

NEW YORK--(BUSINESS WIRE)---- $CXM #CXM--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today introduced Sprinklr Modern Care Lite, an enterprise-grade customer support solution that can be deployed in just minutes. Announced at Customer Contact Week (CCW) 2022, Modern Care Lite is an out-of-the-box version of Sprinklr's digital-first, unified customer support solution Sprinklr Modern Care. 90% of today's customers want immediate responses to t

Sprinklr Introduces Enterprise-Grade Customer Support Solution Deployable in Just Minutes

Today, we put Sprinklr Inc. in the spotlight for the first time. The stock of this customer experience management solution provider has been cut in half despite solid revenue growth and a strong balance sheet.

Sizing Up Sprinklr Inc.

NEW YORK--(BUSINESS WIRE)---- $CXM #BestWorkplaces--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named one of the Best Workplaces in New York™ in 2022 by Great Place to Work® and Fortune Magazine. This is Sprinklr's second year in a row being named to this prestigious list. Earning a spot means that Sprinklr is one of the best companies to work for headquartered in New York. According to the Great Place to Work employee

Sprinklr named one of the Best Workplaces in New York™ in 2022 by Great Place to Work® and Fortune Magazine

Sprinklr, Inc. (NYSE:CXM ) Q1 2023 Earnings Conference Call June 14, 2022 5:00 PM ET Company Participants Eric Scro - Senior Vice President, Finance Ragy Thomas - Founder and CEO Manish Sarin - Chief Financial Officer Conference Call Participants Pinjalim Bora - JPMorgan Elizabeth Porter - Morgan Stanley Michael Turrin - Wells Fargo Securities Michael Turits - KeyBanc Capital Markets Parker Lane - Stifel Pat Walravens - JMP Group Boyoung Kim - Citi Arjun Bhatia - William Blair Operator Ladies and gentlemen, thank you for standing by. And welcome to Sprinklr's First Quarter Fiscal Year 2023 Earnings Conference Call.

Sprinklr, Inc. (CXM) CEO Ragy Thomas on Q1 2023 Results - Earnings Call Transcript

NEW YORK--(BUSINESS WIRE)---- $CXM #CUSTOMEREXPERIENCE--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its first quarter ended April 30, 2022. “We are very pleased with Sprinklr's performance in Q1 across our four product suites, as customers within every industry continue to drive revenue, reduce costs and mitigate risks using Sprinklr's unified platform. With improved operating discipline, we achieved positive adjusted f

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