
Sprinklr (CXM) Stock Forecast & Price Target
Sprinklr (CXM) Analyst Ratings
Bulls say
Sprinklr Inc. is strategically positioned for sustainable growth, bolstered by the recent addition of Scott Millard as Chief Revenue Officer and the successful initiation of Project Bear Hug. The company's focus on incremental investments in AI innovations demonstrates tangible results, with enhancements such as the "Copilot" feature aimed at improving customer service metrics like First Contact Resolution and customer satisfaction (CSAT). As a leader in unifying customer engagement through its comprehensive AI-based platform, Sprinklr is expected to capitalize on its strengths across the Americas and beyond, fostering continued growth in the customer experience sector.
Bears say
Sprinklr Inc. faces a negative outlook primarily due to the adverse effects of macroeconomic deterioration, which could negatively affect sales cycles, close rates, and customer retention levels. Additionally, the company operates in a highly competitive landscape where it contends with larger technology firms and various point solution providers in the customer experience management (CXM) and contact center as a service (CCaaS) markets. Furthermore, new regulations concerning data protection, security, and privacy may disrupt growth as the company navigates their implementation and impact.
This aggregate rating is based on analysts' research of Sprinklr and is not a guaranteed prediction by Public.com or investment advice.
Sprinklr (CXM) Analyst Forecast & Price Prediction
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