Five9

Five9, Inc. engages in the provision of cloud software for contact centers. It specializes in omnichannel routing, analytics, workforce organization and reporting. The company was founded in December 2001 and is headquartered in San Ramon, CA.

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Five9 reports robust Q4 earnings, eyes growth amidst challenges

Five9's Q4 2022 performance was strong, marked by revenue growth, record free cash flow, and a focus on cloud migration and AI driving market expansion.
While challenges like macroeconomic headwinds and sales cycle complexities exist, the company's strengths in enterprise business and innovation position it well for future growth.
Opportunities lie in revenue growth projections for 2023, bundling strategies for AI solutions, and international expansion efforts, offering avenues for continued success.
Balanced growth strategies, cautious optimism, and a commitment to innovation underscore Five9's resilience and potential in navigating market challenges.

Five9 reports strong Q1 earnings, eyes AI opportunities for growth

Five9's Q1 performance showcased robust revenue growth and margin, driven by enterprise business and recurring revenue sources.
The company's strategic focus on practical AI solutions, customer data insights, and automation technologies positions it as a leading CX technology provider.
While facing challenges in hiring and deal slippage, Five9 remains optimistic about its long-term market opportunities and growth potential.

Five9 reports robust Q2 earnings, eyes market leadership and international growth

Five9's Q2 performance showcases strong revenue growth, record cash flow, and strategic acquisitions driving market leadership. While challenges exist in consumer segment weakness and partner revenue timelines, opportunities in market trends and competitive positioning offer avenues for growth. With a focus on international expansion, AI leadership, and customer experience, Five9 is poised for continued success.

Five9 reports robust Q3 results, eyes AI growth opportunities

Five9's Q3 performance reflects strong revenue growth, margin improvement, and a positive outlook for future revenue targets.
The company's strengths lie in AI and automation leadership, international expansion, and effective partnership strategies.
Challenges include deal signing delays, channel maturity, and coordination with third-party partners in international projects.
Opportunities for Five9 include continued growth in AI solutions, international expansion, and achieving revenue targets for 2024.

Five9 reports strong Q4 earnings, eyes AI and global expansion

Five9's Q4 2023 showcased robust financial performance and strategic advancements, positioning the company for continued growth.
Strong emphasis on AI, data strategy, and global expansion underscores a forward-looking approach to market opportunities.
Challenges in gross margins and consumer vertical performance require targeted solutions for sustained success.
Opportunities in cloud contact center platforms, AI, and international markets offer avenues for future revenue growth.

Five9 reports record Q1 revenue, AI and cloud strengths drive growth

Five9's Q1 performance reflects strong revenue growth, profitability, and success in key strategic initiatives. The company's focus on cloud, AI, and upmarket expansion positions it well for sustained growth. Challenges in customer retention and implementation efficiency require attention, while opportunities in AI, healthcare expansion, and customer base monetization offer avenues for future growth.

Five9 surpasses Q3 expectations with strong AI-driven growth

Five9 delivered strong Q3 results, exceeding guidance with notable subscription revenue and total revenue growth.
The company's focus on AI products, acquisitions, and strategic hires positions it well for future growth.
While challenges like maintaining professional services revenue exist, Five9's commitment to AI and margin expansion bodes well for its future.
Opportunities in AI transformation, long-term subscription growth, and margin expansion present avenues for sustained success.

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Five9, Inc. engages in the provision of cloud software for contact centers. It specializes in omnichannel routing, analytics, workforce organization, and reporting. The company was founded in December 2001 and is headquartered in San Ramon, CA.

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ:FIVN), a leading provider of the intelligent cloud contact center software, announced today that Chief Executive Officer Rowan Trollope has resigned as CEO and from the Board of Directors and accepted another role as CEO of a privately held pre-IPO company outside of the CCaaS space. Mike Burkland, long-time Chairman and former CEO of Five9, has been appointed to the CEO position. This transition will be effective on November 28, 2022. “I'

Five9 Announces Leadership Transition

SCOTTSDALE, Ariz.--(BUSINESS WIRE)---- $FIVN--Nextiva (www.nextiva.com), a leading communications, team collaboration, and customer engagement company, today announced that they have partnered with the Florida Panthers to serve as the team's official communications partner. Nextiva's powerful business communications system has been chosen to level up the Panthers' phone service, which supports the best fans in the NHL as they buy tickets, purchase Panthers gear, and attend games. Before Nextiva, the Flor

Florida Panthers Team Up with Nextiva as Official Communications Partner

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9 (NASDAQ: FIVN) today announced the availability of Five9 Service Cloud Voice for Partner Telephony, the latest evolution of its integration with Salesforce. The integration with Service Cloud Voice meets the growing demand to connect the broader customer experience ecosystem, enhance the contact center experience, and improve agents and supervisors access to rich data, including CRM and omnichannel insights. Customers can now connect certified telephony

Five9 Announces Availability of Service Cloud Voice for Partner Telephony on Salesforce AppExchange

SCOTTSDALE, Ariz.--(BUSINESS WIRE)---- $FIVN--Nextiva today announced that Alan Black, former CFO of Zendesk and founder of Surfspray Capital, and Robert (Bob) Beauchamp, former chairman and CEO of BMC Software, have been appointed to the company's board of directors. The new board members bring decades of financial and enterprise software leadership to their roles at Nextiva. “As we look to build the future of business communications and productivity, we welcome Bob and Alan to Nextiva's board of direct

Former Zendesk CFO and Former BMC Software CEO Join Nextiva Board of Directors

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced the results of a commissioned Forrester Consulting Total Economic Impact™ (TEI) study, revealing enterprises deploying Five9 solutions can realize a return on investment (ROI) of 213%. Forrester interviewed four Five9 enterprise customers in multiple industries to understand the benefits, costs, and risks of moving on-premises contact centers to the cloud a

Independent Study Finds Enterprises Can Realize A 213% Return on Investment when deploying Five9 Intelligent Cloud Contact Center

Five9's solid growth in revenues and margins remain strong. Stock is priced quite high on traditional valuation metrics but operation growth looks to justify this.

Five9: We Waited A Long Time For This

Five9, Inc. has historically delivered consistent revenue growth and financial results. The user base is extremely sticky and management continues to maintain outstanding customer retention rates.

Five9: Attractive Secular SaaS Growth Play

50% pullback in shares of cloud-based contact center software provider Five9 presents an opportunity for long term investors.

Is Five9 Stock a Buy Now?

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), announces the results of its 2022 International Customer Service Index (CSI) Business Decision Makers Survey.

Five9 International Study Finds 9 out of 10 Contact Centers Have Increased Focus on Agent and Employee Experience

Kyndryl Holdings

NEW YORK , Aug. 10, 2022 /PRNewswire/ -- Kyndryl (NYSE: KD), the world's largest IT infrastructure services provider, today announced a global partnership and expanded relationship with Five9 (NASDAQ: FIVN) to collaborate on cloud-based contact center solutions that deliver personalized experiences to customers and employees, while helping companies navigate the rapidly changing needs and requirements of the digital business landscape. The partnership will leverage the combined strengths of Kyndryl's Digital Workplace Services and its deep expertise in AI, automation and cognitive analytics, powered by Five9's industry-leading cloud contact center technology, to deliver Kyndryl's Intelligent Cloud Contact Center (ICCC) platform to new and existing customers.

Kyndryl and Five9 Announce Partnership to Offer Personalized, Cloud-Enabled Contact Center Experience to Customers

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced the winners of its second annual Reimagine CX (Customer Experience) Awards, recognizing organizations that are using Five9 solutions to deliver tangible business outcomes and transforming their customer and employee experience. Five9 customers were nominated across five categories, and each nominee was also considered for the Best Overall Award chosen by Fi

Five9 Announces the Winners of its Second Annual Reimagine CX Awards

Five9 (NASDAQ: FIVN) stock rose by 7% after announcing its second quarter financials for the 2022 financial year. The cloud contact center software provider reported total revenue of about $189.4 million in the second quarter, representing a 32% increase from the $143.8 million it recorded in the same quarter of the previous fiscal year.

Five9 stock up 7% after announcing second quarter financial results

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It beat its guidance for the quarter -- one of the few tech companies to do so this earnings season.

Why Five9 Stock Jumped Today

Five9 (NASDAQ: FIVN) announced its Q2 2022 earnings results after the market closed yesterday. These are the details.

Five9 (FIVN) Q2 2022 Earnings Results

Five9, Inc. (NASDAQ:FIVN ) Q2 2022 Earnings Conference Call July 28, 2022 4:30 PM ET Company Participants Lauren Sloane - Investor Relations Rowan Trollope - Chief Executive Officer Dan Burkland - President Barry Zwarenstein - Chief Financial Officer Conference Call Participants Ryan MacWilliams - Barclays Meta Marshall - Morgan Stanley DJ Hynes - Canaccord Scott Berg - Needham Terry Tillman - Truist Taylor McGinnis - UBS Samad Samana - Jefferies Jim Fish - Piper Sandler Peter Levine - Evercore Michael Turrin - Wells Fargo Matt Stotler - William Blair Matt VanVliet - BTIG Charlie Erlikh - Baird Mike Latimore - Northland Lauren Sloane Thank you for joining us today. On the call are Rowan Trollope, CEO; Dan Burkland, President; and Barry Zwarenstein, CFO.

Five9, Inc. (FIVN) CEO Rowan Trollope on Q2 2022 Results - Earnings Call Transcript

Five9 Inc. shares rose in extended trading after the company said Thursday that its second-quarter revenue climbed to a record high on the strength of subscription-revenue growth.

Five9 stock rises as earnings, record revenue beat expectations

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud contact center software, today reported results for the second quarter ended June 30, 2022. Second Quarter 2022 Financial Results Revenue for the second quarter of 2022 increased 32% to a record $189.4 million, compared to $143.8 million for the second quarter of 2021. GAAP gross margin was 53.4% for the second quarter of 2022, compared to 55.2% for the second quarter of 2021. Adjusted gross margin was 60

Five9 Reports Second Quarter Revenue Growth of 32% to a Record $189.4 Million

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (Nasdaq: FIVN), a leading provider of the intelligent cloud contact center, today provided details for its second quarter 2022 financial results conference call on Thursday, July 28, 2022 at 4:30 p.m. Eastern Time. Participants may register for the Zoom Video webinar at 4:30 p.m. Eastern Time on July 28, 2022 by clicking here. A replay will be available approximately two hours after the conclusion of the live event and will remain up for approxima

Five9 to Report Second Quarter 2022 Financial Results on July 28, 2022

SAN RAMON, Calif.--(BUSINESS WIRE)-- #CX--Five9 has been named one of this year's Best Workplaces in the Bay Area by Great Place to Work and Fortune magazine, ranking 19.

Five9 is named one of the Best Workplaces in the Bay Area™ in 2022 by Great Place to Work® and Fortune Magazine

Five9 offers intelligent cloud software for contact centers. If Five9 successfully launches new integrations with other large actors in the communications industry or social media, revenue growth will likely trend north.

Five9 Expects Double-Digit Sales Growth, Which May Push The Stock Price Up

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), an industry-leading provider of the intelligent cloud contact center, announced today that Five9 Intelligent Virtual Agent (IVA) has been named a leader in the 2022 Opus Research “Decision Makers' Guide to Enterprise Intelligent Assistants.” Five9 IVA leverages the latest AI technologies (natural language processing, sentiment analysis, speech recognition, text-to-speech) to deliver intuitive, effective self-service in the contact

Five9 Intelligent Virtual Agent Named a Leader in the 2022 Opus Research Decision Makers' Guide to Enterprise Intelligent Assistants

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced the general availability of two data centers located in Frankfurt and Amsterdam. The data centers serve Five9 customers in the European Union (EU), Europe, the Middle East, and Africa, supporting the company's international growth and the desire for European customers to maintain data residency. “We are excited to see the growing demand for our cloud contac

Five9 Extends EMEA Footprint with the Expansion of Data Centers in Frankfurt and Amsterdam

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Five9, Inc. (NASDAQ:FIVN ) Q1 2022 Earnings Conference Call April 28, 2022 4:30 PM ET Company Participants Lauren Sloane - Investor Relations Rowan Trollope - Chief Executive Officer Dan Burkland - President Barry Zwarenstein - Chief Financial Officer Conference Call Participants DJ Hynes - Canaccord Ryan MacWilliams - Barclays Meta Marshall - Morgan Stanley Scott Berg - Needham Taylor McGinnis - UBS Samad Samana - Jefferies Jim Fish - Piper Sandler Terry Tillman - Truist Will Power - R.W. Baird Mike Latimore - Northland Capital Markets Lauren Sloane Thank you for joining us today.

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