Five9

Five9, Inc. engages in the provision of cloud software for contact centers. It specializes in omnichannel routing, analytics, workforce organization and reporting. The company was founded in December 2001 and is headquartered in San Ramon, CA.

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Five9 reports robust Q4 earnings, eyes growth amidst challenges

Five9's Q4 2022 performance was strong, marked by revenue growth, record free cash flow, and a focus on cloud migration and AI driving market expansion.
While challenges like macroeconomic headwinds and sales cycle complexities exist, the company's strengths in enterprise business and innovation position it well for future growth.
Opportunities lie in revenue growth projections for 2023, bundling strategies for AI solutions, and international expansion efforts, offering avenues for continued success.
Balanced growth strategies, cautious optimism, and a commitment to innovation underscore Five9's resilience and potential in navigating market challenges.

Five9 reports strong Q1 earnings, eyes AI opportunities for growth

Five9's Q1 performance showcased robust revenue growth and margin, driven by enterprise business and recurring revenue sources.
The company's strategic focus on practical AI solutions, customer data insights, and automation technologies positions it as a leading CX technology provider.
While facing challenges in hiring and deal slippage, Five9 remains optimistic about its long-term market opportunities and growth potential.

Five9 reports robust Q2 earnings, eyes market leadership and international growth

Five9's Q2 performance showcases strong revenue growth, record cash flow, and strategic acquisitions driving market leadership. While challenges exist in consumer segment weakness and partner revenue timelines, opportunities in market trends and competitive positioning offer avenues for growth. With a focus on international expansion, AI leadership, and customer experience, Five9 is poised for continued success.

Five9 reports robust Q3 results, eyes AI growth opportunities

Five9's Q3 performance reflects strong revenue growth, margin improvement, and a positive outlook for future revenue targets.
The company's strengths lie in AI and automation leadership, international expansion, and effective partnership strategies.
Challenges include deal signing delays, channel maturity, and coordination with third-party partners in international projects.
Opportunities for Five9 include continued growth in AI solutions, international expansion, and achieving revenue targets for 2024.

Five9 reports strong Q4 earnings, eyes AI and global expansion

Five9's Q4 2023 showcased robust financial performance and strategic advancements, positioning the company for continued growth.
Strong emphasis on AI, data strategy, and global expansion underscores a forward-looking approach to market opportunities.
Challenges in gross margins and consumer vertical performance require targeted solutions for sustained success.
Opportunities in cloud contact center platforms, AI, and international markets offer avenues for future revenue growth.

Five9 reports record Q1 revenue, AI and cloud strengths drive growth

Five9's Q1 performance reflects strong revenue growth, profitability, and success in key strategic initiatives. The company's focus on cloud, AI, and upmarket expansion positions it well for sustained growth. Challenges in customer retention and implementation efficiency require attention, while opportunities in AI, healthcare expansion, and customer base monetization offer avenues for future growth.

Five9 surpasses Q3 expectations with strong AI-driven growth

Five9 delivered strong Q3 results, exceeding guidance with notable subscription revenue and total revenue growth.
The company's focus on AI products, acquisitions, and strategic hires positions it well for future growth.
While challenges like maintaining professional services revenue exist, Five9's commitment to AI and margin expansion bodes well for its future.
Opportunities in AI transformation, long-term subscription growth, and margin expansion present avenues for sustained success.

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Five9, Inc. engages in the provision of cloud software for contact centers. It specializes in omnichannel routing, analytics, workforce organization, and reporting. The company was founded in December 2001 and is headquartered in San Ramon, CA.

Five9 posted a standout third-quarter performance, surpassing its revenue and earnings forecasts with strong cloud solutions demand and AI integration.

Five9 Boosts Guidance After Earnings

Five9, Inc. (NASDAQ:FIVN ) Q3 2024 Earnings Conference Call November 7, 2024 4:30 PM ET Company Participants Mike Burkland - CEO and Chairman Andy Dignan - COO Barry Zwarenstein - CFO Conference Call Participants David Hynes - Canaccord Michael Turrin - Wells Fargo Meta Marshall - Morgan Stanley Will Power - Baird Arjun Bhatia - William Blair Ryan MacWilliams - Barclays Robert Dee - Truist Siti Panigrahi - Mizuho Quinton Gabrielli - Piper Sandler Billy Fitzsimmons - Jefferies Michael Funk - Bank of America Merrill Lynch Catharine Trebnick - Rosenblatt Operator Thank you for joining us today. Certain statements made during the course of this conference call that are not historical facts including those regarding the future financial performance and cash position of the company, expected improvement in financial and related metrics, expected ARR from certain customers, our proposed acquisition of Acqueon, certain expected revenue mix shifts, customer growth, anticipated customer benefits from our solution including from AI, the extent of the anticipated TAM expansion and our ability to take advantage of any such expansion, company growth, enhancements to in development of our solution, market size and trends, our expectations regarding macroeconomic conditions, company market position, initiatives and expectations, technology and product initiatives, including investment in R&D and other future events or results are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995.

Five9, Inc. (FIVN) Q3 2024 Earnings Call Transcript

Five9 (FIVN) came out with quarterly earnings of $0.67 per share, beating the Zacks Consensus Estimate of $0.58 per share. This compares to earnings of $0.52 per share a year ago.

Five9 (FIVN) Q3 Earnings and Revenues Beat Estimates

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ:FIVN), the Intelligent CX Platform provider, today reported results for the third quarter ended September 30, 2024. Third Quarter 2024 Financial Results Revenue for the third quarter of 2024 increased 15% to a record $264.2 million, compared to $230.1 million for the third quarter of 2023. GAAP gross margin was 53.8% for the third quarter of 2024, compared to 51.7% for the third quarter of 2023. Adjusted gross margin was 61.8% for the thir.

Five9 Reports Third Quarter 2024 Accelerated Revenue Growth of 15% to $264 Million

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced the appointment of Ajay Awatramani as Chief Product Officer (CPO). With over 25 years of product experience and a proven track record of driving software innovation, Awatramani will lead Five9's product strategy and product vision as the company continues to enhance its AI and CX offerings. "We are thrilled to welcome Ajay to Five9 as Chief Product Officer as we accelerate our next.

Five9 Appoints Ajay Awatramani as Chief Product Officer to Drive Innovation and Growth

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9 (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced that it has once again been positioned by Gartner as a Leader in the Magic Quadrant for Contact Center as a Service for its Completeness of Vision and Ability to Execute. We believe our AI-driven platform supports large and complex CCaaS deployments, best-in-class professional services and customer support, and ease of use. The Five9 Intelligent CX Platform, powered by Five9 Genius.

Five9 Named a Leader Again in the 2024 Gartner® Magic Quadrant™ for Contact Center as a Service

Five9 Named a Leader in the 2024 Gartner® Magic Quadrant™ for Contact Center as a Service

Five9 reported 2Q24 revenues of $252 million, showing 13% YoY and 2.02% QoQ growth, with stable gross margins and improved operating and net income margins. Increase in artificial intelligence adoption will increase FIVN's TAM by 30%. The acquisition of Acqueon will enhance FIVN's outbound communication services and AI capabilities. FIVN has a strong liquidity profile and is able to generate consistent free cash flows.

Five9: Overlooked AI Pioneer Facing Unwarranted Pessimism

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (Nasdaq: FIVN), provider of the Intelligent CX Platform, today provided details for its third quarter 2024 financial results conference call on Thursday, November 7, 2024, at 4:30 p.m. Eastern Time. Participants may register for the Zoom Video webinar at 4:30 p.m. Eastern Time on November 7, 2024, by clicking here. A replay will be available shortly after the conclusion of the live event. Both the live webcast and replay will be available on the I.

Five9 to Report Third Quarter 2024 Financial Results on November 7, 2024

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9 (NASDAQ: FIVN), provider of the Intelligent CX Platform, today released the results of a consumer survey, aimed at helping organizations understand how consumers perceive AI and evolving customer experiences. The survey explores consumer sentiments around AI and CX, as well as around holiday shopping, travel, and healthcare. New Five9 data highlights the continued importance of the human touch in CX, as 75% prefer talking to a real human in-person or ov.

New Five9 Study Finds 75% of Consumers Prefer Talking to a Human for Customer Service

Legion Partners has built a stake in Five9 and is pushing for a board seat and cost cuts, two sources familiar with the matter said on Tuesday, making it the second activist investor to buy into the U.S. call center software firm's stock.

Exclusive: Five9 faces pressure from activist Legion on costs, board seat, sources say

Software stock Five9 Inc (NASDAQ:FIVN) is up 03.3% to trade at $30.29 today, set to finishing four out of the last five sessions higher, including a 6.1% pop on Oct. 10.

Signal Says Avoid This Software Stock

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced Five9 CX Summit Barcelona, taking place on November 12-14 at Torre Melina in Barcelona, Spain. CX Summit is Five9's premier annual CX conference, bringing together global industry leaders, innovators, and customer experience (CX) experts to explore the latest trends and strategies shaping the future of AI-driven customer experience. At this year's event, Five9 is excited to announc.

Five9 Announces CX Summit Barcelona 2024

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SAN RAMON, Calif.--(BUSINESS WIRE)--Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced the expanded availability in India with the addition of two new Five9 Data Centers in Delhi and Mumbai, India, to support both local and multi-national enterprises powering customer experience strategies in-region. Additionally, Five9 announced it has achieved Department of Telecommunications (DOT) Unified License (Virtual Network Operator) (UL VNO) licensing to provide Access Serv.

Five9 Expands Global Footprint with New Data Centers in India

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced it has been awarded Americas CCaaS Vendor Partner of the Year at Verint Engage 2024 in Orlando. This is Five9's fifth time being awarded Verint's CCaaS Vendor Partner of the Year across the duration of Five9 and Verint's seven-year partnership. This recognition follows Five9 and Verint's recent announcement of a new cloud integration that will allow customers to seamlessly purchase.

Five9 Named Americas CCaaS Vendor Partner of the Year at 2024 Verint Engage Customer Conference

Verint Systems

MELVILLE, N.Y. & SAN RAMON, Calif.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT) and Five9 (NASDAQ: FIVN) today announced a deeper partnership through a new cloud-to-cloud platform integration focused on AI market leadership. The integrated Verint and Five9 platforms now deliver a powerful array of tangible business outcomes to organizations with full cloud-to-cloud connectivity. “With this deepened partnership, we are making it easier than ever for customers to integrate the Five9 Intelligent CX Pl.

Verint and Five9 Deepen Partnership to Deliver AI-Driven Customer Experiences

Yesterday, Piper Sandler maintained its Overweight rating on Five9 (NASDAQ: FIVN) but slashed the price target to $35 from $47, signaling concerns over the company's ability to execute amidst economic challenges. This new target implies a modest 22% upside from Five9's current price, a sharp drop from prior expectations.

Piper Sandler slashes Five9 price target to $35: Should you sell?

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SAN RAMON, Calif.--(BUSINESS WIRE)--Great Place To Work® and Fortune magazine have selected Five9 (NASDAQ: FIVN) for the 2024 Fortune Best Workplaces in Technology™ List, coming in at 16th place in the large category. Earning a spot means that Five9 is one of the best companies to work for in the United States. The Best Workplaces in Technology award is based on analysis of survey responses over 149,000 current employees from Great Place To Work Certified™ companies in the tech industry. “We're.

Five9 Named to 2024 Fortune Best Workplaces in Technology List

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Editor's note: This story has been updated to correct price action at the time of publication.

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Portfolio had more net exposure at the end of the quarter. Top contributors included Nvidia, Alphabet, and Apple. Top detractors were Disney, Adyen, and Five9.

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Sanas Partners with Everise and Five9 to Strengthen Contact Center Ecosystem and Expand Agent-Focused AI Solutions

Five9, Inc. cut its FY 2024 top-line guidance by -3.8%, which implies that its revenue growth is expected to moderate from +16.9% in 2023 to +11.5% in 2024. But Five9 revised its 2024 EPS guidance upwards by +4.6% considering its cost control plans, and its Total Addressable Market might expand significantly if more clients adopt its Intelligent Virtual Agent solution. I have lowered my rating for FIVN stock to a Hold, considering the company's mixed prospects and the stock's fair valuations.

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