Teleperformance

Teleperformance SE engages in the provision of business process outsourcing, telemarketing, customer relationship management, technical support, and communication services. The firm caters to the automotive, banking, financial services, healthcare, retail, electronic commerce, technology, telecommunications, media, energy, utilities, travel, logistics, hospitality, and video games sectors. It operates through the following segments: English-Speaking and APAC; Ibero-LATAM; Continental Europe and MEA; and India and Middle East. The company was founded by Daniel Ernest Henri Julien and Jacques Berrebi in 1978 and is headquartered in Paris, France.

Teleperformance presents a potential investment opportunity despite a significant 73% drop in share prices from its peak, driven by slower revenue growth post Covid, AI fears, market normalization and skepticism over the Majorel acquisition. TLPFF is the largest global process outsourcing (BPO) company with operations spanning over 91 countries and 500,000 employees. It holds a 10% market share in the customer experience industry. While AI poses a potential threat, TLPFF is leveraging it to enhance operational efficiency and service offerings.

Teleperformance: A Hidden Gem With Significant Upside Potential Amidst Market Skepticism

Teleperformance is viewed as a strong investment opportunity with a triple-digit upside potential. The company has experienced a reduction in share price due to recent scares, but this is seen as an overreaction. Teleperformance's growth and diversification make it an attractive investment, with the potential to reach €200-€250/share.

Teleperformance: Why I Believe In An Inevitable Upside

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PARIS--(BUSINESS WIRE)--Regulatory News: Teleperformance (Paris:TEP), a global leader in digital business services, today released its quarterly revenue figures for the three months ended March 31, 2024. First-quarter 2024 revenue €2,542 million A new expanded global business services Group following the integration of Majorel's operations since November 1, 2023 +26.7% as reported +0.9% on a pro forma basis* First-quarter growth within the upper range of Group expectations As expected, revenue.

Teleperformance: First-quarter 2024 Revenue

Rigorous selection based on performance, innovation, alignment with GM values and commitment to achieving GM's ambitious goals NEW YORK , April 29, 2024 /PRNewswire/ -- General Motors (GM) has recognized Teleperformance , a global leader in digital business services, as one of its top global suppliers for 2023. The award recognizes companies that exceeded GM's expectations and made notable contributions to GM's transformation.

Teleperformance Named a General Motors 2023 Supplier of the Year

NEW YORK , April 23, 2024 /PRNewswire/ -- Teleperformance, a global leader in digital business services, has joined a group of key tech industry leaders including Google, Meta and Open AI in a coordinated effort aimed at preventing harm to children through the misuse of generative artificial intelligence (AI) technologies. Teleperformance is the only content moderation services provider to help launch the initiative, by committing to support tech clients in helping to keep children safe as they develop, deploy, and maintain generative AI technologies.

Teleperformance joins tech industry leaders, Thorn and All Tech is Human to support strong child safety commitments for generative AI

Teleperformance stock price has fallen almost 40% since my last article published in November 2023 and is now down almost 80% from its all-time high. As will be explained, TP stock is now priced for terminal decline - despite still solid fundamentals. The stock is undervalued and offers a significant margin of safety, even in a very conservative valuation scenario.

Teleperformance: This Hidden Anti-AI Stock Is Now A Strong Buy (Rating Upgrade)

Company also recognized as #1 in industry for market impact of content moderation in global study NEW YORK , April 18, 2024 /PRNewswire/ -- Teleperformance , a global leader in digital business services, has been named a Leader in Everest Group's Trust and Safety Services PEAK Matrix® Assessment 2024. The leading BPO search firm also recognized Teleperformance for the market impact of its content moderation services and named the company a Star Performer for its growth in market impact, vision and capabilities.

Teleperformance named a Leader and Star Performer in Trust and Safety content moderation services by research firm Everest Group

NEW YORK, March 26, 2024 /PRNewswire/ -- Teleperformance, a global leader in digital business services, announced today that it assisted nearly 225,000 people in situations of vulnerability worldwide last year through its Citizen of the World program, which provides support mainly through education and disaster relief programs. Over the past few years, people around the world have grappled with the impact of war and several natural disasters.

Teleperformance Citizen of the World philanthropy programs benefitted nearly 225,000 vulnerable people in 2023

Teleperformance SE (OTCPK:TLPFF) Q4 2023 Earnings Conference Call March 7, 2024 5:30 AM ET Company Participants Daniel Julien - Chairman and Co-Chief Executive Officer Bhupender Singh - Co-Chief Executive Officer Olivier Rigaudy - Chief Finance Officer Scott Klein - Chief Executive Officer, Specialized Services Conference Call Participants Antonin Baudry - HSBC Suhasini Varanasi - Goldman Sachs Karl Green - RBC Ben Wild - Deutsche Bank Daniel Julien Good morning, ladies and gentlemen and thank you for being here for our presentation of our 2023 Annual Results. But before to start the formal presentation, I would like to address the elephant in the room now.

Teleperformance SE (TLPFF) Q4 2023 Earnings Call Transcript

"The day the customer is going to be a robot, maybe AI will replace the humans," Daniel Julien told CNBC.

Call center group Teleperformance falls 20% as CEO insists AI cannot replace human staff

PARIS--(BUSINESS WIRE)--Regulatory News: The Board of Directors of Teleperformance, a global leader in digital business services, met today and reviewed the consolidated and parent company financial statements for the year ended December 31, 2023. The Group also announced its financial results for the year. Robust growth and record operating margin and cash flow for the year Revenue: €8,345 million up +5.1% like-for-like(1) EBITA before non-recurring items: €1,290 million EBITA margin: 15.9%*,.

Teleperformance: 2023 Annual Results: Profitable Growth and Strong Cash Flow

Teleperformance develops solutions that meet clients' increasingly complex needs, in terms of individual safety, data, and systems security, to maintain its leadership position. SAN ANTONIO , Feb. 28, 2024 /PRNewswire/ -- Recently, Frost & Sullivan assessed the Asia-Pacific (APAC) customer experience (CX) outsourcing services industry and, based on its research results, recognizes Teleperformance with the 2023 APAC Company of the Year Award.

Teleperformance Applauded by Frost & Sullivan for Helping Clients Optimize and Transform Their CX for Simpler, Faster, and Safer Interactions

PARIS--(BUSINESS WIRE)--Regulatory News: The Teleperformance (Paris:TEP) share price has been hit hard today by a communication from a company in the financial sector announcing a high level of automation in its customer service chats. Teleperformance management points out that the Group's current activity in no way reflects the negative conclusions in its business that could be drawn from the technological developments mentioned in this communication. Teleperformance also points out that artif.

Teleperformance: Press Release

Teleperformance shares fell sharply on Thursday on concerns relating to artificial intelligence (AI) disruption to the French call centre firm's business.

Teleperformance shares plunge on AI disruption concerns

Backed by global network, TP Infinity targets an integrated approach to optimizing business processes through consulting, design and system integration services NEW YORK , Feb. 27, 2024 /PRNewswire/ -- Teleperformance, a global leader in digital business services, today announced the U.S. launch of its digital consulting arm, TP Infinity, to help clients accelerate their business transformation and optimize operating costs. With TP Infinity, the Company seeks to address the ongoing client demand for data-driven insights, technology and expertise to help enhance business processes, operating models and workforce strategy.

Teleperformance launches digital services arm TP Infinity in the U.S. to help clients build future-ready, efficient and scalable operations

PARIS--(BUSINESS WIRE)--Regulatory News: Teleperformance (Paris:TEP), a global leader in digital business services, announced today that it has received Diversity and Inclusion Management certification in Colombia from AENOR (Asociación Española de Normalización y Certificación), based on compliance with the international standard ISO 30415. Teleperformance is the first company in Latin America to receive this certification. ISO 30415 certification attests to Teleperformance's proactive approac.

Teleperformance in Colombia Receives Diversity and Inclusion Management Certification from AENOR

Global customer experience management leader distinguished for innovation and growth with a clear focus on both the customer and the employee experience NEW YORK , Feb. 20, 2024 /PRNewswire/ -- Teleperformance, a global leader in digital business services, today announced it was recognized by top-tier growth consulting firm Frost & Sullivan with the Company of the Year Award in the global customer experience (CX) industry for best practices in agent engagement. In honoring Teleperformance with the award, Frost & Sullivan cited the Company for its excellence in creating a workplace culture that engages and accommodates to the varied needs of its diverse workforce, resulting in high employee satisfaction and a notable 4.2 Glassdoor score.

Teleperformance awarded Frost & Sullivan's 'Company of the Year' for best practices in agent engagement

PARIS--(BUSINESS WIRE)--Regulatory News: At its meeting held on February 15, 2024, the Board of Directors of Teleperformance (Paris:TEP), upon recommendation of its Remuneration and Appointments Committee, unanimously approved the Group governance for the period ending December 31, 2025, with Daniel Julien, founder and Chairman and Chief Executive Officer, and Bhupender Singh, Deputy Chief Executive Officer and Director, acting as co-Chief Executive Officers. They will jointly make strategic de.

Teleperformance Implements a New Governance Organization

Teleperformance reported below-consensus Q3 results, with a slowdown in call center services and growth in specialized services. The sector has faced several challenges as demand has softened. We view this as cyclical and not indicative of deteriorating fundamentals. We believe the stock is undervalued and offers 20%+ IRR over the mid term.

Teleperformance: Attractive Upside Despite Woes

Even if we project lower sales, the company has the potential to rebound. AI implementation, Majorel acquisition, and solid capital allocation priorities make Teleperformance a clear buy. Majorel integration and an upcoming capital market day could provide a re-rating.

Teleperformance: AI Upside To Price In

PARIS--(BUSINESS WIRE)--Teleperformance (Paris:TEP), a global leader in digital business services, today announced the launch of its global digital consulting arm, TP Infinity, designed to deliver a holistic approach to building stronger brands through enhanced customer experience (CX). TP Infinity seeks to address the growing client demand for an integrated approach to CX transformation in today's experience-led economy. Its comprehensive portfolio spans consulting, technology, data analytics,.

Teleperformance Launches Digital Services Arm, TP Infinity, to Better Serve Clients Globally Through Consulting, Design and System Integration Services

NEW YORK , Jan. 23, 2024 /PRNewswire/ -- Teleperformance, a global leader in digital business services, today announced it received its fourth Microsoft Solutions Partner status for Security (Azure), further strengthening its cloud solutions offering. The Microsoft Solutions Partner for Security (Azure) designation reflects Teleperformance's accomplishments, qualifications, and skill in providing comprehensive security solutions that leverage Azure's advanced capabilities including Azure Sentinel, Azure Security Center, Azure Active Directory and Azure Firewall.

Teleperformance strengthens its cloud solutions services with 4th Microsoft Solutions Partner Status

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Fully certified in all five areas: leadership, ethics, people, community, and environment Verego recognizes Teleperformance as a CSR Thought Leader, meeting and surpassing benchmarks across the industry S ignificant continuous improvement in supply chain responsibility and performance, and commitment to habitat protection NEW YORK , Jan. 11, 2024 /PRNewswire/ -- Teleperformance, a global leader in digital business services, announced today that it received the enterprise-wide Social Responsibility Standard (SRS) certification from Verego for the 10th consecutive year. Once again, the company's certification scores were among the highest in all five categories within the industry.

News for Teleperformance Stock (TLPFY)