TELUS International (Cda)

TELUS International (CDA), Inc. operates as a digital customer experience (CX) innovator that designs, builds and delivers solutions. It delivers next-generation solutions, including AI and content moderation, for global and disruptive brands. The firm's solutions and services include AI Data Solutions, Digital Experience, Customer Experience, IT Lifecycle, Advisory Services, Trust, Safety & Security, and Back Office & Automation. The company was founded in 2005 and is headquartered in Vancouver, Canada.

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TELUS International (CDA), Inc. engages in providing information technology services and multilingual customer services. It operates through the following geographical segments: Asia Pacific, Europe, Central America, and North America. The Asia Pacific segment includes China, India, Japan, Philippines, Singapore, and South Korea. The Europe segment is involved in Austria, Bulgaria, Bosnia and Herzegovina, Czech Republic, Denmark, Finland, France, Germany, Ireland, Latvia, Poland, Romania, Slovakia, Spain, Switzerland, Turkey, and United Kingdom countries. The Central America segment refers to the Costa Rica, El Salvador, and Guatemala. The North America segment relates to Canada and the United States locations. The company was founded in 2005 and is headquartered in Vancouver, Canada.

VANCOUVER, British Columbia--(BUSINESS WIRE)---- $TIXT--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, today announced a collaboration with Automation Anywhere, a global leader in robotic process automation (RPA), to simplify the delivery and migration of automation solutions on Google Cloud. “We are excited to extend our long-standing partnership with Google Cloud

TELUS International Announces Collaboration with Automation Anywhere to Accelerate Automation Adoption on Google Cloud

VANCOUVER, British Columbia--(BUSINESS WIRE)---- $TIXT--TELUS International named a Leader by global research firm IDC in its 2021-2022 Worldwide Digital Customer Care Services MarketScape.

TELUS International Named a Leader in IDC MarketScape: Worldwide Digital Customer Care Services 2021-2022

TELUS International is achieving double-digit organic revenue growth across multiple geographies and product lines. The company is poised to continue improving margins by scaling businesses through targeted bolt-on acquisitions.

TELUS International: Broad Based Growth With Attractive Valuation

VANCOUVER, British Columbia--(BUSINESS WIRE)---- $TIXT--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (DCX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, today announces that its chief financial officer, Vanessa Kanu, has been recognized as 2021's CFO of the Year by the Ottawa Board of Trade and Ottawa Business Journal at the Best Ottawa Business Awards. The annual awards recognize local businesses and leaders in

TELUS International's Vanessa Kanu Named CFO Of The Year By The Ottawa Board Of Trade And Ottawa Business Journal

TELUS International (Cda) Inc. (TIXT) CEO Jeff Puritt on Q3 2021 Results - Earnings Call Transcript

VANCOUVER, British Columbia--(BUSINESS WIRE)---- $TIXT--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (DCX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, has welcomed Olin Anton, Sue Paish, Carolyn Slaski, and Sandra Stuart as independent directors to its board of directors. “We are pleased to welcome Olin, Sue, Carolyn and Sandra, with their wealth of knowledge and expertise, to our board of directors,” said Josh

TELUS International Strengthens Its Board of Directors With the Addition of Four Talented Independent Directors

VANCOUVER, British Columbia--(BUSINESS WIRE)---- $TIXT--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, has been ranked third overall and in first place for strategy and vision, and growth in the 2021 HFS Top 10: Digital Contact Center Services—The Best of the Best Service Providers report. Leading global research consultancy firm, HFS, assessed and rated the world'

TELUS International ranks among Top 3 Digital CX Providers in HFS Top 10: CX Services in the Pandemic Economy

VANCOUVER, British Columbia--(BUSINESS WIRE)---- $TIXT--The prolonged pandemic has already brought many changes to the workplace, and according to a new TELUS International survey announced today, 90% of U.S. employees believe bots will play a key role as companies transition from temporary hybrid and remote working models to more permanent virtual constructs. Bots - software applications that are programmed to do certain tasks without human intervention - have already experienced a surge in demand due t

Nine in 10 Americans Believe Bots Will Be Important for the Future of Work

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ALOT or TIXT: Which Is the Better Value Stock Right Now?

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (NYSE and TSX: TIXT) will release its third quarter 2021 results on November 5, 2021, before the North American market open hours, and host a conference call on the same day at 10:30 a.m. (ET) / 7:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts. A webcast of the conference call will be streamed live on the TELUS International Investor Relations website

TELUS International Will Release Third Quarter 2021 Results and Host an Investor Call on November 5

VANCOUVER, British Columbia--(BUSINESS WIRE)---- $TIXT--New survey findings share that 78% of American employees feel empowered to let someone at their company know when they aren't feeling physically or mentally well, up from 40% in 2020. These findings are from a U.S. employee wellness survey commissioned by TELUS International, a leading global customer experience and digital solutions provider. Today's survey results, compared to those reported in October 2020, indicate that employers have changed th

One Year Later: Follow Up to 2020 Research Reveals More Employers Prioritizing Employee Mental Health

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (Cda) Inc. (TELUS International) (NYSE & TSX: TIXT) announced today the closing of the upsized underwritten public secondary offering of 14,400,000 subordinate voting shares of TELUS International, at a price of US$34.00 per share, by certain shareholders of TELUS International, including Baring Private Equity Asia. Additionally, the underwriters fully exercised the option to purchase up to an additional 2,160,000 subordinate

TELUS International Announces Closing of Upsized Secondary Offering of Subordinate Voting Shares and the Exercise of the Underwriters' Over-Allotment Option

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (Cda) Inc. (TELUS International) (NYSE & TSX: TIXT) announced today the pricing of the upsized underwritten public secondary offering of 14,400,000 subordinate voting shares of TELUS International, at a price of US$34.00 per share, by certain shareholders of TELUS International, including Baring Private Equity Asia. Additionally, the selling shareholders granted the underwriters a 30-day option to purchase up to an additional

TELUS International Announces Pricing of Upsized Secondary Offering of Subordinate Voting Shares

VANCOUVER--(BUSINESS WIRE)--TELUS International (Cda) Inc. (TELUS International) (NYSE & TSX: TIXT) announced today that certain shareholders of TELUS International, including Baring Private Equity Asia, have commenced a proposed underwritten public secondary offering of 12,000,000 subordinate voting shares of TELUS International. Additionally, the selling shareholders are expected to grant the underwriters a 30-day option to purchase up to an additional 1,800,000 subordinate voting shares

TELUS International Announces Secondary Offering of Subordinate Voting Shares

VANCOUVER, British Columbia--(BUSINESS WIRE)---- $TIXT--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, today announced the opening of its third site in the U.S. with a new digital CX delivery center in North Charleston. The company plans to create approximately 1,200 jobs by 2022 in North Charleston, adding to its more than 2,400 team members currently supporting d

TELUS International Opens Third Digital CX Delivery Center in the U.S., Expanding into North Charleston

TELUS International Inc. (TIXT) CEO Jeff Puritt on Q2 2021 Results - Earnings Call Transcript

TELUS International (Cda) Inc (NYSE: TIXT) reported second-quarter FY21 revenue growth of 36% year-on-year to $533 million. The result reflects a 20% Y/Y organic growth along with acquisition-led growth.

TELUS International Reports Strong Q2 Revenue From Service Agreements And New Logo Wins, Raises FY21 Outlook

VANCOUVER, British Columbia--(BUSINESS WIRE)---- $TIXT--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (DCX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, today announced the launch of Intelligent Insights, a tool-agnostic platform to monitor and manage robotic process automation (RPA) solutions and bots. With Intelligent Insights, companies can track their digital operations on a single platform to monitor effecti

TELUS International Announces the Launch of Intelligent Insights

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VANCOUVER, British Columbia--(BUSINESS WIRE)---- $TIXT--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, today announced it has been named a ‘Leader' by global research firm Everest Group in its 2021 Customer Experience Management (CXM) – Service Provider Landscape with Services PEAK Matrix® Assessment. This is the third consecutive year TELUS International has achie

TELUS International Named a Leader on the 2021 Everest Group Customer Experience Management (CXM) Services PEAK Matrix® for a Third Consecutive Year

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (NYSE and TSX: TIXT) will release its second quarter 2021 results on July 30, 2021, before the North American market open hours, and host a conference call on the same day at 10:30 a.m. (ET) / 7:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts. A webcast of the conference call will be streamed live on the TELUS International Investor Relations website at

TELUS International Will Release Second Quarter 2021 Results and Host an Investor Call on July 30

VANCOUVER, British Columbia--(BUSINESS WIRE)---- $TIXT--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (DCX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, today announced the acquisition of Bangalore-based Playment, a leader in data annotation and computer vision tools and services specialized in 2D and 3D image, video and LiDAR (light detection and ranging) - a remote sensing method that uses laser pulses to measu

TELUS International Acquires Playment, Firmly Staking Its Leadership in the Global Data Annotation Market

LAS VEGAS--(BUSINESS WIRE)---- $TIXT--Since the beginning of the pandemic (March 2020) there has been an increase of inappropriate or misleading user-generated content (UGC) online, and it has caused consumers to have trust issues with brands, according to a new survey from TELUS International, a leading global customer experience (CX) and digital solutions provider. Over half (54%) of respondents have witnessed this rise, with 36% seeing instances of inaccurate, fake or even toxic UGC multiple times a d

Survey: Nearly Half of Americans Quickly Lose Trust in a Brand If Exposed to Toxic or Fake User-Generated Content on Its Channels

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (NYSE and TSX: TIXT) (the “Company”), a digital customer experience innovator that designs, builds, and delivers next-generation solutions for global and disruptive brands, today announced the results from its first annual general meeting of shareholders (the “Meeting”) which took place on May 27, 2021. All director nominees were elected to the Board of Directors and Deloitte LLP were appointed as auditors. The results of shareho

TELUS International Reports Voting Results From Its First Annual General Meeting

TELUS International (Cda) Inc. (TIXT) CEO Jeff Puritt on Q1 2021 Results - Earnings Call Transcript

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