TDCX

TDCX, Inc. engages in the provision of outsourcing services. It offers omnichannel customer experiences solutions; sales and digital marketing services. and content monitoring and moderation services. The company was founded by Laurent Junique in 1995 and is headquartered in Singapore.

Earnings data Q3 2021

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Earnings data Q1 2022

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Earnings data Q3 2024

TDCX reports robust revenue growth amidst macro challenges in 2022

TDCX navigated challenges in 2022 with strong revenue growth and client expansion, focusing on technology investments and strategic relationships.
While facing macroeconomic headwinds, the company eyes growth opportunities in new geographies and the BPO sector, with a cautious outlook for FY 2023.
Efficiency improvements through automation and a client-centric approach position TDCX for long-term success despite market uncertainties.

TDCX reports robust Q1 earnings, eyes growth amid margin challenges

TDCX delivered strong financial performance in Q1 2023 with revenue growth, profit increase, and enhanced client diversification.
While facing margin compression from rapid employee growth, the company's focus on new geographies and service offerings presents growth opportunities.
Efforts to optimize costs, balance operational risks, and drive growth in key sectors position TDCX for continued success despite challenges.

TDCX reports revenue growth and profit increase, faces client challenges

TDCX reports revenue growth, profit increase, and strong cash position. Challenges in client volumes and travel sector performance. Opportunities in AI impact, new sectors, and strong performance in tech-related industries.

TDCX reports solid Q3 earnings, eyes growth through AI and expansion

TDCX's Q3 2023 performance reflects steady revenue growth, improved margins, and profitability. The company's strategic focus on AI, geographic expansion, and client diversification are key strengths.
Challenges include the need for faster growth, clear differentiation as a CX adviser, and balancing automation with human touch. Opportunities exist in monetization strategies, partnerships, and further AI integration.
Overall, TDCX's financial health, client growth, and innovation efforts position it well for future success, with a focus on enhancing customer experience through AI-driven solutions.

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Singapore-headquartered TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities. TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence and its global footprint. It serves clients in fintech, gaming, technology, travel and hospitality, digital advertising and social media, streaming and e-commerce. TDCX’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies, looking to tap the region’s growth potential. TDCX’s commitment to delivering positive outcomes for our clients extends to its role as a responsible corporate citizen. Its Corporate Social Responsibility program focuses on positively transforming the lives of its people, its communities and the environment. TDCX employs more than 17,800 employees across 30 campuses globally, specifically in Brazil, Colombia, Hong Kong, India, Indonesia, Japan, Malaysia, Mainland China, Philippines, Romania, Singapore, South Korea, Spain, Thailand, Türkiye, and Vietnam. For more information, please visit www.tdcx.com.

SINGAPORE--(BUSINESS WIRE)--TDCX Inc. (NYSE: TDCX), a digital customer experience solutions provider, today announced its entry into South Korea, adding another location to its extensive network in Asia. This is TDCX's fourth new market in just two years. The move strengthens TDCX's Korean language capabilities and enables the company to increase its share of the customer experience market in South Korea. Globally, the outsourced customer experience services market is expected to be worth US$10

TDCX accelerates expansion with entry into South Korea; appoints Minjee Kim as VP Operations

SINGAPORE--(BUSINESS WIRE)--TDCX Inc. (“TDCX” or the “Company”) (NYSE: TDCX), a high-growth digital customer experience solutions provider for innovative technology and other blue-chip companies, today announced that its senior management will attend and present at the following upcoming investor conference: CLSA's 2022 Hidden Jewels Access Day Date: Tuesday, January 18, 2022 Time of management presentation: 3pm Singapore time The presentation will be made available on the investor relations se

TDCX to Present at CLSA's 2022 Hidden Jewels Access Day

SINGAPORE--(BUSINESS WIRE)--TDCX, a digital customer experience solutions provider, in collaboration with Laurent and Loretta Junique's foundation, 2LJ, today announced that they have pledged US$500,000 to help victims of natural disasters. The fund will be used to help TDCX employees as well as members of the community that have been affected by such disasters from December 2021 to December 2022. According to the Institute for Economics and Peace, 1.2 billion people are at risk of being displa

TDCX and 2LJ Commit US$500,000 to Support Employees and Communities Affected by Climate and Weather-related Disasters

SINGAPORE--(BUSINESS WIRE)--In the wake of the typhoon in the Philippines and the floods in Malaysia, TDCX Inc. (TDCX), a digital customer experience solutions provider, has commenced relief efforts to help affected employees and communities. TDCX has started a fund that will go towards helping its employees rebuild their homes and lives. The company is also providing its people with supplies including groceries, water filtration units and solar power chargers to help overcome their immediate c

TDCX Provides Relief Assistance to Employees Affected by Typhoon Odette in the Philippines and the Floods in Malaysia

TDCX Inc (NYSE: TDCX) announces repayment of the total outstanding principal amount of $188 million under its term loan credit facility entered into with Credit Suisse AG, Singapore Branch, and completed relevant documentation. The company noted that debt repayment signifies another step in further strengthening its financial position and providing a solid foundation to continue driving growth.

TDCX Repays $188M Debt

SINGAPORE--(BUSINESS WIRE)--TDCX Inc. (“TDCX” or the “Company”) (NYSE: TDCX), a high-growth digital customer experience solutions provider for innovative technology and other blue-chip companies, today announced that it has fully repaid the total outstanding principal amount of US$188 million and accrued and unpaid interest and premium, if any, under its term loan credit facility entered into with Credit Suisse AG, Singapore Branch, and completed relevant documentation. “Following our recent su

TDCX Announces US$188 Million Debt Repayment

SINGAPORE--(BUSINESS WIRE)--TDCX Inc. (NYSE: TDCX) (“TDCX” or the “Company”), a leading high-growth digital customer experience solutions provider for technology and blue-chip companies, today announced its unaudited financial results for the third quarter ended September 30, 2021. Third Quarter 2021 Financial Highlights Total revenue of US$109.3 million, representing 41.3% year-on-year growth Net income of US$22.2 million, representing 46.7% year-on-year growth Basic and diluted EPS of US$0.18

TDCX Inc. Announces Third Quarter 2021 Unaudited Financial Results

SINGAPORE--(BUSINESS WIRE)--TDCX Inc. (“TDCX” or the “Company”) (NYSE: TDCX), a high-growth digital customer experience solutions provider for innovative technology and other blue-chip companies, plans to announce its third quarter 2021 unaudited financial results on November 24, 2021, U.S. Eastern Time, before the U.S. market opens. On that day, the TDCX senior management will host a conference call to discuss the third quarter 2021 unaudited financial results. A live webcast of this conferenc

TDCX Inc. to Report Third Quarter 2021 Results on Wednesday, November 24, 2021

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