Marchex

Marchex, Inc. operates as a conversational analytics and solutions company which helps businesses connect, drive, measure, convert callers into customers, and connects the voice of the customer to business. It offers Marchex call analytics platform, Marchex call marketplace and Marchex local leads products to automotive, travel and hospitality, telecommunications, insurance, home services, digital agencies, healthcare, education & careers, financial services, legal, real estate and senior living industries. It delivers data insights and incorporates artificial intelligence (AI)-powered functionality that drives insights and solutions to help companies find, engage, and support its customers across voice and text-based communication channels. The company was founded by Russell C. Horowitz, Ethan A. Caldwell, Peter Christothoulou, and John Keister on January 17, 2003 and is headquartered in Seattle, WA.

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Marchex reports Q4 losses, targets breakeven in 2023 with growth

Marchex faces challenges from revenue pressure and increased operating costs but aims for breakeven or better on adjusted EBITDA in the second half of 2023.
The company's strengths lie in securing a significant agreement in the auto vertical and its strategic focus on innovation and growth opportunities.
Opportunities for Marchex include leveraging its position in the conversation intelligence market, launching new products, and enhancing revenue and profit margins.

Marchex reports Q1 revenue decline, eyes growth through AI investments

Marchex navigates revenue challenges with strategic investments in technology and new products while focusing on customer-centric growth. The company aims for improved profitability in the latter half of the year amidst macroeconomic pressures.

Marchex reports Q2 revenue dip, eyes growth in AI-driven customer experiences

Marchex's Q2 2023 performance reflected a revenue decrease but highlighted strategic cost management for profitability. The company's strengths lie in AI leadership, recognized with prestigious awards, and a focus on customer experience enhancement and data-driven insights. Challenges include R&D investment needs and effectively leveraging AI technologies, while opportunities exist in customer experience enhancement and revenue growth through new customer adoption.

Marchex reports steady Q3 revenue, eyes AI for 2024 growth

Marchex's Q3 performance showcased steady revenue and a strategic focus on technology and team development. The company aims for revenue growth and improved profitability in 2024, leveraging AI capabilities and enhancing client experiences. Challenges in managing costs and optimizing AI applications require attention, while opportunities for growth are tied to AI advancements and vertical expansion.

Marchex reports Q4 revenue growth, targets AI-driven market expansion

Marchex's Q4 2023 performance showed revenue growth and strategic focus on AI and vertical markets.
The company aims for improved financials in 2024, focusing on breakeven to positive adjusted EBITDA and increased gross margins.
Challenges include addressing queries on revenue sources, cost structure, and maximizing the benefits of AI technologies.

Marchex reports Q1 revenue dip but eyes growth in key sectors

Marchex's Q1 performance showed a revenue decrease but progress in key areas like dealer channel growth and cost management.
The company's strengths lie in recent client wins, the OneStack project, and a cohesive approach to driving growth through sales strategies.
Challenges include overcoming headwinds, ensuring successful product adoption, and balancing revenue growth with cost management.
Opportunities for Marchex include expanding in key verticals, leveraging infrastructure initiatives like OneStack, and focusing on AI products for sustained growth.

Marchex reports revenue growth and AI focus, eyes 2025 expansion

Marchex's Q3 performance showed revenue growth and focus on AI-driven products for customer loyalty. The company's strengths lie in analytics, innovation, and expansion plans, while challenges include financial metrics and market scrutiny. Opportunities for growth are seen in product innovation, market expansion, and strategic partnerships.

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SEATTLE--(BUSINESS WIRE)--Marchex (NASDAQ: MCHX), a leading conversational analytics and solutions company that connects the voice of the customer to your business, today announced that it has promoted Leila Kirske to Chief Financial Officer, effective immediately. In this role, Kirske will lead Marchex's finance and administrative organizations. Michael Arends who previously served as Marchex CFO, will continue in his role as Co-CEO of Marchex. Prior to serving as Senior Vice President of Fina

Marchex Announces New Chief Financial Officer and Executive Officer Evolution

SEATTLE--(BUSINESS WIRE)--Marchex (NASDAQ: MCHX), a leading conversational analytics and solutions company that connects the voice of the customer to your business, today announced that The Business Intelligence Group has named Marchex a winner in its inaugural Artificial Intelligence Excellence Awards program. Marchex received the recognition for its sales engagement product suite, which uses conversational AI to enable businesses to deliver customer experiences that improve sales outcomes and

Marchex AI-Fueled Products Win 2021 Artificial Intelligence Excellence Award

SEATTLE--(BUSINESS WIRE)--Marchex, Inc. (NASDAQ: MCHX), a leading provider of conversational analytics and solutions that connects the voice of the customer to your business, announced today that members of the Marchex management team will participate in the following conference: 2021 Roth Annual Investor Conference Date: Tuesday & Wednesday, March 16th & 17th Presentation Time: 1x1s only About Marchex Marchex understands the best customers are those who call your company - they convert

Marchex to Participate in the 2021 Roth Virtual Investor Conference

Marchex, Inc. (MCHX) CEO Michael Arends on Q4 2020 Results - Earnings Call Transcript

Shares of Marchex (NASDAQ:MCHX) moved higher after the company reported Q4 results. Quarterly Results Earnings per share fell 700.00% over the past year to ($0.06), which beat the estimate of ($0.09).

Recap: Marchex Q4 Earnings

SEATTLE--(BUSINESS WIRE)--Marchex, Inc. (NASDAQ: MCHX), a leading conversational analytics and solutions company that connects the voice of the customer to your business, today announced its financial results for the fourth quarter and full year ended December 31, 2020. Q4 and Full Year 2020 Financial Highlights1 GAAP revenue, was $12.7 million for the fourth quarter of 2020, compared to $13.4 million for the fourth quarter of 2019. GAAP revenue, was $51.2 million for 2020, compared to $54.5 mi

Marchex Announces Fourth Quarter and Full Year 2020 Results

SEATTLE--(BUSINESS WIRE)--Marchex (NASDAQ:MCHX), a leading provider of conversational analytics and solutions that connects the voice of the customer to your business, announced today that it will release financial results for its fourth quarter and year ended December 31, 2020, on March 2, 2021 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center section of its corporate website (https://www.marchex.com/about-us/press/). Following the release, ma

Marchex to Report Fourth Quarter and Fiscal 2020 Results on March 2, 2021

SEATTLE--(BUSINESS WIRE)--Marchex (NASDAQ: MCHX), a leading conversational analytics and solutions company that connects the voice of the customer to your business, today released findings from a major study of consumers and their interactions with franchised automotive dealerships showing that potential car buyers in the United States are highly informed and are closing in quickly on a purchase by the time they make first contact with a dealer. In fact, 75% of these shoppers who contact a deal

Automotive Retailing Insights: First Contact with Dealerships More Important Than Ever; Study Finds 75% of Consumers Who Contact Dealerships Plan to Buy Within Three Weeks

Marchex (MCHX) doesn't possess the right combination of the two key ingredients for a likely earnings beat in its upcoming report. Get prepared with the key expectations.

Analysts Estimate Marchex (MCHX) to Report a Decline in Earnings: What to Look Out for

SEATTLE--(BUSINESS WIRE)--Marchex, Inc. (NASDAQ: MCHX), a leading conversational analytics and solutions company that connects the voice of the customer to your business, announced today that members of the Marchex management team will attend the following conference: 23rd Annual Needham Growth Conference Date: Wednesday, January 13th Presentation Time: 1x1s only About Marchex Marchex understands the best customers are those who call your company - they convert faster, buy more, and churn less.

Marchex to Present at the 2021 Needham Virtual Growth Conference

SEATTLE--(BUSINESS WIRE)--Marchex (NASDAQ: MCHX), a leading conversational analytics and solutions company that connects the voice of the customer to your business, today launched Marchex Marketing Edge, a new solution that enables brand marketers and agencies to tie revenue-generating conversations back to the specific marketing campaigns that generated them. Marketing Edge captures conversational data across multiple communication channels, including calls, text, and chat - as well as web for

Marchex Launches Marketing Edge, AI-Fueled Conversational Analytics Solution that Enables Brand Marketers and Agencies to More Effectively Drive Sales Conversations

Marchex, Inc. (MCHX) Management on Q3 2020 Results - Earnings Call Transcript

Marchex (MCHX) delivered earnings and revenue surprises of 50.00% and 10.87%, respectively, for the quarter ended September 2020. Do the numbers hold clues to what lies ahead for the stock?

Marchex (MCHX) Reports Q3 Loss, Tops Revenue Estimates

Shares of Marchex (NASDAQ:MCHX) were unchanged after the company reported Q3 results. Quarterly Results Earnings per share decreased 400.00% year over year to ($0.03), which beat the estimate of ($0.06).

Marchex: Q3 Earnings Insights

SEATTLE--(BUSINESS WIRE)--Marchex, Inc. (NASDAQ:MCHX), a leading conversational analytics company that connects the voice of the customer to your business, today announced its financial results for the third quarter ended September 30, 2020. Q3 2020 Financial Highlights Revenue was $26.5 million for the third quarter of 2020, compared to $24.8 million for the third quarter of 2019. Core analytics and solutions revenue was $13.6 million for the third quarter of 2020, which included the benefit o

Marchex Announces Third Quarter 2020 Results

SEATTLE--(BUSINESS WIRE)--Marchex (NASDAQ:MCHX), a leading provider of conversational analytics and solutions that connects the voice of the customer to your business, announced today that it will release financial results for its third quarter 2020, ended September 30, 2020, on November 4, 2020 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center section of its corporate website (https://www.marchex.com/about-us/press/). Following the release, ma

Marchex to Report Third Quarter 2020 Results on November 4

SEATTLE--(BUSINESS WIRE)--Marchex (NASDAQ: MCHX), a leading conversational analytics company that connects the voice of the customer to your business, announced today the results of joint and equal tender offer with Edenbrook Capital, LLC of up to 10 million shares of Marchex’s Class B common stock (the “Shares”) at $2.15 per share and conditioned on a minimum of 3 million shares being properly tendered (the “Offer”), which expired at 11:59 p.m., New York City time, on October 7, 2020. Based on

Marchex and Edenbrook Capital Announce Results of Tender Offer for up to 10 Million Shares of Class B Common Stock of Marchex

SEATTLE--(BUSINESS WIRE)--Marchex (NASDAQ: MCHX), a leading conversational analytics company that connects the voice of the customer to your business, announced today an increase in the purchase price to a single fixed price of $2.15 per share in the joint and equal tender offer with Edenbrook Capital, LLC (“Edenbrook”) to purchase up to 10.0 million shares of Marchex’s Class B common stock (the “Shares”), and that the tender offer will be conditioned on a minimum of 3.0 million shares being pr

Marchex Announces Increase in Purchase Price to $2.15 Per Share in the Joint Tender Offer with Edenbrook Capital for Up to 10 million Shares of Marchex’s Class B Common Stock

SEATTLE--(BUSINESS WIRE)--Marchex (NASDAQ: MCHX), a leading conversational analytics company that connects the voice of the customer to your business, announced today the commencement of a joint and equal tender offer with Edenbrook Capital, LLC (“Edenbrook”) to purchase up to 10.0 million shares of Marchex’s Class B common stock (the “Shares”) according to the following terms: if up to 6.0 million shares are tendered, a purchase price per share of $1.80; and if 6.0 million to 10.0 million shar

Marchex Announces the Commencement of a Joint Tender Offer with Edenbrook Capital for Up to 10 Million Shares of Marchex’s Class B Common Stock

PHILADELPHIA, Aug. 21, 2020 /PRNewswire/ -- Kaskela Law LLC announces that it is investigating Marchex, Inc.

SHAREHOLDER ALERT: Kaskela Law LLC Announces Investigation of Marchex, Inc. (MCHX) and Encourages Investors to Contact the Firm

Marchex, Inc. (MCHX) CEO Michael Arends on Q2 2020 Results - Earnings Call Transcript

SEATTLE--(BUSINESS WIRE)--Marchex, Inc. (NASDAQ:MCHX), a leading conversational analytics company that connects the voice of the customer to your business, today announced its financial results for the second quarter ended June 30, 2020.

Marchex Announces Second Quarter 2020 Results

SEATTLE--(BUSINESS WIRE)--Marchex (NASDAQ: MCHX), a leading conversational analytics company that connects the voice of the customer to your business, announced today the intent to launch a joint and equal tender offer with Edenbrook Capital, LLC (“Edenbrook”) to purchase up to 10.0 million shares of Marchex’s Class B common stock (the “Shares”) according to the following terms: if up to 6.0 million shares are tendered, a purchase price per share of $1.80; and if 6.0 million to 10.0 million sha

Marchex Announces Intent to Conduct Joint Tender Offer with Edenbrook Capital

SEATTLE--(BUSINESS WIRE)--Marchex (NASDAQ:MCHX), a leading provider of conversational analytics and solutions that connects the voice of the customer to your business, announced today that it will release financial results for its second quarter 2020, ended June 30, 2020, on August 10, 2020 at approximately 4:20 p.m. ET. At that time, Marchex will post the press release in the Press Center section of its corporate website (https://www.marchex.com/about-us/press/).

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