Ibex Limited

IBEX Ltd. engages in technology-enabled customer lifecycle experience solutions. It operates through the Customer Acquisition and Customer Management segments. The Customer Acquisition segment refers to acquisition of customer for the client through generating or purchasing a lead or a prospect, and converting that lead or prospect into a customer, through a voice-based channel. The Customer Management segment refers to customer engagement, customer expansion, and customer experience solutions. It also specializes in digital marketing, lead generation, online sales, optimization, lead conversion, customer service, billing support, technical support, multi-lingual, omni-channel, retention, renewals, up and cross sell, and win-backs. The company was founded in 1984 and is headquartered in Hamilton, Bermuda.

Earnings data Q3 2021

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Earnings data Q1 2025

Earnings data Q2 2025

IBEX achieves record EBITDA margin, shifts business offshore for profitability

IBEX delivered exceptional financial results in Q3 2023, driven by strong revenue growth and improved adjusted EBITDA margin. While facing challenges from macroeconomic headwinds and strategic decisions impacting revenue, the company remains optimistic about future growth opportunities and profitability.

IBEX reports strong Q2 earnings, eyes growth amid industry trends

IBEX showcased robust financial performance, driven by margin expansion and revenue growth in key verticals.
While facing challenges like decision-making delays and client struggles, IBEX's diversified client base and operational focus provide resilience.
Opportunities lie in industry growth trends and strategic initiatives like business diversification and technology adoption for sustained success.

IBEX reports record-high margins, eyes AI growth amid operational shifts

IBEX's Q3 performance reflects robust financial health, marked by revenue growth, increased profitability, and strong cash flow generation.
Strategic shifts towards the Philippines and focus on generative AI technologies present growth opportunities for the company.
Challenges lie in ensuring smooth operational transitions, sustaining client relationships, and meeting revised guidance amidst market changes.

IBEX achieves record FY '23 results, eyes strong growth in FY '24

IBEX delivered exceptional financial performance in FY '23 with strong revenue and profit growth.
While facing challenges like accounting transitions, the company is poised for growth in FY '24.
Strategic investments in AI, client acquisition, and operational upgrades position IBEX for success.
Management's focus on team excellence sets the stage for a promising year ahead.

IBEX reports robust Q1 earnings, eyes new markets and AI

IBEX's Q1 performance reflects financial strength and client growth across key verticals. The company's focus on technology and strategic investments position it well for future expansion. Challenges lie in balancing capacity between offshore and nearshore regions, but opportunities abound in new markets and AI deployment.

Ibex Limited reports Q2 revenue decline, focuses on AI growth

Ibex Limited faces challenges with revenue decline and profitability, but strategic investments and focus on AI solutions offer growth opportunities. The company's shift towards digital services and offshore capacity optimization aligns with market trends. Ongoing share buyback program reflects confidence in long-term value creation.

IBEX Limited reports record Q3 results, leads in AI solutions

IBEX Limited's Q3 2024 performance showcased resilience and growth potential despite revenue fluctuations. The company's focus on AI solutions and strong balance sheet position it well for future opportunities in the customer experience space.

Ibex Limited excels in FY '24, eyes margin growth and strategic investments

Ibex Limited's FY '24 showcased exceptional financial performance and strategic wins, setting the stage for continued growth. With a focus on margin improvement and strategic investments, Ibex is poised for a promising future.

IBEX Limited achieves record Q1 performance, eyes AI innovation

IBEX Limited's Q1 2025 performance reflects strong financial growth, strategic advancements in AI solutions, and recognition for employee-centric practices.
While facing challenges in sustaining momentum and meeting targets, IBEX's focus on innovation and revenue growth presents opportunities for future success.
The company's commitment to driving shareholder value and maintaining a competitive edge underscores confidence in their long-term strategy and market positioning.

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IBEX Ltd. is a business process outsourcing company, which engages in technology-enabled customer lifecycle experience solutions. It also specializes in digital marketing, lead generation, online sales, optimization, lead conversion, customer service, billing support, technical support, multi-lingual, omni-channel, retention, renewals, up and cross sell, and win-backs. The company was founded in 1984 and is headquartered in Washington, DC.

WASHINGTON--(BUSINESS WIRE)--ibex today announced a live one-hour webinar featuring Eric Burdullis, VP of Customer Experience at Lyft and Sebastian Menutti of Frost & Sullivan.

ibex Hosts Lyft and Frost & Sullivan for a Conversation on CX Disruption and Digital Transformation

WASHINGTON--(BUSINESS WIRE)--ibex (NASDAQ:IBEX), a leading global provider of CX technologies and outsourcing solutions, today announced the launch of its new social reputation management solution. The new technology is a component of ibex's purpose-built Wave X platform. The solution allows brands to manage, analyze, and respond to unsolicited customer expressions aggregated from over 90 of the most popular sources on the internet, featuring a powerful text & sentiment analytics engine. “W

ibex Adds Social Reputation Management Solution to Wave X Platform

WASHINGTON--(BUSINESS WIRE)--ibex, a leading global provider of CX technology & outsourcing solutions, today announced the opening of its second site in Bohol, Philippines.

ibex Continues Philippines Expansion with Completion of Second Site in Bohol

IBEX Limited (IBEX) CEO Bob Dechant on Q2 2021 Results - Earnings Call Transcript

I have done comparative analysis on IBEX to show where it is standing among the peers. On valuation metrics, it is on the lower end of the peers' multiple which might fool investors into thinking it's cheap.

IBEX: Rightly Trading At Low Multiple

WASHINGTON--(BUSINESS WIRE)-- #ibex--ibex (NASDAQ: IBEX) today announced the appointment of Gerard Kleisterlee to its board of directors as an independent non-executive board member.

ibex Announces Appointment of Two New Board Members

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The services sector has witnessed steady growth since the economy started to reopen. This has seen companies like IBEX Limited (IBEX), APi Group Corporation (SPSC) and Black Knight Financial Services (BKI) putting up an impressive show.

Services Sector Expands in December: 5 Stocks to Buy

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The U.S. services sector has witnessed continued expansion and seems poised to carry on its good run, making it prudent to look at names like APi Group (APG), Black Knight (BKI) and IBEX (IBEX)

5 Stocks to Watch as Services Sector Continues to Expand

IBEX Limited Announces First Quarter Fiscal Year 2021 Financial Results

WASHINGTON--(BUSINESS WIRE)-- #earningscall--IBEX Limited (Nasdaq: IBEX), will report first quarter fiscal year 2021 financial results after the market close 4:30 on Monday, Nov 16, 2020

IBEX Limited to Announce First Quarter Fiscal Year 2021 Financial Results on November 16, 2020

NEW YORK, Aug. 13, 2020 /PRNewswire/ -- DLA Piper represented IBEX Limited (Nasdaq: IBEX), a portfolio company of The Resource Group, in its initial public offering of US$90.5 million of common stock.

DLA Piper advises outsourced customer care provider IBEX in US$90.5 million IPO

IBEX is a customer experience company, or actually a business process outsourcing business.

IBEX - Customer Service For Shareholders As Well?

News for Ibex Limited Stock (IBEX)